Data Analyst

Role description

ROLES AND RESPONSIBILITIES

A. Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas)

• Ability to gather business requirements and translate the requirements to reports and dashboards
• Create simple yet effective dashboards, reports, etc. as needed by the business in support of projects and operational requirements
• Provide actionable insights by performing data analysis and data mining
• Perform complex ad hoc data queries and provide data extracts as needed by the business
• Create and update documentation and help maintain the team document portal
• Build complex queries on large volumes of data using SQL
• Act as primary Analyst for urgent data and reporting requirements as required by the Leadership team
• Act as L1/L2 Analyst for urgent operational data requirements
• Ability to provide requirements, updates, and resolve known issues in timely manner
• Support Delivery team in the distribution of reports, data files,

etc. via email and sftp, and maintenance of distribution list

• Create and update operations support documentation, and maintain tech and operations support document portalEnsure data security practices in the deployed pipelines
• Standardize different queries and optimize them to speed up query times
• Build automation workflows and ensures job uptime and performance
• Attend escalated support calls during business hours and outside business hours (e.g. weekdays after 6 PM, during weekends and holidays, etc.)
• Identify automation opportunities and implement workflows
• Maintain uptime for different automation tasks

Displays (The Knowledge, Skills, and Behaviors indicating how tasks /

responsibilities will be performed)

• Ability to handle urgent data and reporting requirements from the business
• Willingness to work with different stakeholders across the organization
• Leadership skills to help establish the team's ways-of-working, processes, deliverables, and documentation
• Strong collaboration skills
• Agile mindset with 'fail fast, learn fast' attitude
• Detail-oriented to verify the integrity of gathered data and reports
• Experience in analytics and data warehousing concepts, terminologies, and architecture

• Good oral and presentation skills are a must

• Excellent team player with good analytical skills in providing insights to numbers

• Ability to work closely with colleagues to try and identify data related problems and solve them
• Capability to adapt, develop or introduce projects that can be

used for data analysis

• Coordinates and supports the Technical Team on the updates of the Data Sources System

B. Delivers (The specific outputs / tangible results produced by the role;

resources responsible for)

• Dashboard, reports, data extracts, and ad hoc requests to the business
• Top-notch analytics support in accordance with agreed SLAs and KPIs
• Comprehensive and up-to-date support documentation
• Improvements in queries and reporting performance
• Processes and workflows in accordance with best practices

Skills

SKILLS, QUALIFICATIONS, AND COMPETENCIES

• Experience working with SQL required
• Experience in Google Data Studio, Google Sheets, Excel required
• Experience in Google BigQuery, Tableau, Power BI, Metabase, DaaS

preferred

• Experience in Hadoop or Big Data technologies preferred
• Experience working with MySQL preferred
• Experience working with Python/Scala preferred
• Experience in JIRA and Confluence preferred
• 3-5 years of experience in software development or QA roles.

About RCG Global Services

At Myridius, we transform the way businesses operate. Formerly known as RCG Global Services, our more than 50 years of expertise now drive a new vision—propelling organizations through the rapidly evolving landscapes of technology and business. We offer tailored solutions in AI, data analytics, digital engineering, and cloud innovation, addressing the unique challenges each industry faces. Our integration of cutting-edge technology with deep domain knowledge enables businesses to seize new opportunities, drive significant growth, and maintain a competitive edge in the global market. Our commitment is not just to meet expectations but to exceed them, ensuring measurable impact and fostering sustainable innovation. The success of Myridius is directly tied to the breakthroughs achieved by our clients. Together, we co-create solutions that not only solve today's challenges but also anticipate future trends. At Myridius, we go beyond typical service delivery. We craft transformative outcomes that help businesses not just adapt, but thrive in a world of continuous change. Discover how Myridius can elevate your business to new heights of innovation. Visit us at and start leading the change.