banquet supervisor
4 days ago
About the role
As a Banquet Supervisor at THE RITZ HOTEL AT GARDEN OASES', you will play a crucial role in overseeing the efficient and seamless operation of the company's banquet services. Based in Davao City, Davao del Sur, this full-time position will see you leading a team of banquet staff to ensure exceptional customer experiences are delivered at all times.
What you'll be doing
- Supervising and directing the banquet staff in the preparation, set-up, and service of events and functions
- Ensuring all banquet events are executed to the highest standards of quality and customer satisfaction
- Managing the allocation of staff and resources to optimise efficiency and productivity
- Monitoring inventory levels and placing orders for necessary supplies and equipment
- Resolving any customer issues or complaints in a timely and professional manner
- Providing on-the-job training and development opportunities for the banquet team
- Maintaining detailed records and reports on banquet operations
What we're looking for
- 3-5 years of experience in a supervisory role within the hospitality industry, preferably in banquet or catering operations
- Strong leadership, problem-solving, and decision-making skills
- Excellent customer service orientation and the ability to work well under pressure
- Proficient in coordinating staff, scheduling, and inventory management
- Thorough understanding of food service operations, hygiene, and safety standards
- Effective communication and interpersonal skills to liaise with clients and team members
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