AVP, Operations Officer

Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

EDUCATION

• Degree or equivalent work experience equally preferable
• Provide any relevant subject matter or degree specifics below
• Degree in finance, other relevant field CERTIFICATIONS WORK EXPERIENCE
• Strong experience in bank operations and payments processing including incoming and outgoing funds transfers for commercial and corporate clients
• Working knowledge of bank documentation, foreign and domestic wires, ACH, and check payments, fraud and compliance and other common corporate treasury services
• Awareness of key banking regulations
• Background in Financial Services preferred FUNCTIONAL SKILLS
• Strong understanding of commercial banking operations, bank documentation, foreign and domestic wires, ACH, and check payments, merchant processing settlement functions and other common corporate treasury services
• Strong working knowledge of: - Domestic and international payments processing operations - Relevant [region-specific] regulations SWIFT, FED, CHIPS format - Front to back payments operations processing flows - Fraud - Compliance - Sanctions screening - SWIFTs and international payments conventions and practices - Banking regulations - NACHA rules - Risk management and audit methodologies - Fixed assets capitalization & maintenance - Reports and reconciliation process - Analysis of various financial instruments FOUNDATIONAL SKILLS
• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Exercises sound judgement, prioritizes effectively, and strives for continuous improvement
• Effectively collaborates with colleagues
• Leverages available technology to drive efficiency and results
• Understands and applies industry trends and best practices
• Exhibits optimism, resilience, flexibility, and openness to others' ideas
• Values learning as a lifelong professional objective
• Engages inclusively and with intent
• Always acts with integrity RESPONSIBILITIES
• Execute financial wires, ACH transfers, securities, and other electronic financial transactions
• Set up and modify ACH, EDI client and internal processing instructions and limits, and money transfers
• Continuously evaluate internal process controls to identify payment operations weaknesses and any associated risks, as well as make recommendations on how to mitigate those risks
• Evaluate, verify, and approve payments
• Exercise discretion to resolve payment issues
• Serve as an escalation point, recommending and implementing process enhancements
• Work with internal and external stakeholders to add, test, and troubleshoot payments configuration, payment processing, and file transmission services
• Ensure that all activities are performed in compliance with all industry, federal, state, and Bank Secrecy Act regulatory requirements
• Recognize and identify ACH compliance issues and notify management when issues arise
• Perform setups of other products, including cash pooling, automatic sweep, reverse sweep, and zero balance accounting
• Provide technical support regarding electronic transfer requests and inquiries
• Review setup forms for timeliness and accuracy
• Investigate and process customer lifting charges related to wire transfers
• Assist with purchase of currencies through foreign exchange system
• Confirm foreign wire application instructions with customers
• Collect customer funds transfer documentation
• Balance and reconcile transactions processed according to electronic funds transfer policies and procedures
• Coordinate and support transaction activity with internal financial and operations units
• Review sanctions alerts; support regulatory and disaster recovery testing
• Manage claims
• Produce reporting

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.