Account Manager

Responsibilities
About the Team

This role is part of TikTok's Small and Medium Business (SMB) team. The SMB team works with advertisers across the region, helps them onboard and find success on TikTok. Being part of the team would mean being directly responsible for building relationships and helping clients drive business results through consultation. The team is made of dynamic, savvy, engaged individuals who are passionate about the region and thrive in a fast-paced environment.

• Manage a designated book of business to achieve quarterly revenue & product adoption targets.

• Build and maintain strong, long-lasting relationships with clients in your book of business.

• Understand client goals and objectives to provide tailored advertising solutions.

• Oversee the implementation, optimization, and performance analysis of advertising campaigns.

• Provide strategic guidance to clients on advertising best practices and platform capabilities.

• Proactively address client concerns and challenges to maintain high client satisfaction and retention rates.

• Ensure compliance with Ads policies and guidelines in all client interactions and campaign executions.

• Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.)

Qualifications
Minimum Qualifications:

• Minimum 3 years experience as an Account Manager in digital advertising, account management, or client services.

• Proven track record of managing client relationships and achieving revenue targets.

• Strong communication, organizational prowess, and analytical acumen to interpret data and trends effectively.

Preferred Qualifications

• Familiarity with Ads platform and other social media advertising tools

• Ability to succeed in a rapidly changing environment with excellent problem-solving, creative thinking, and analytical skills.

• Excellent cross-functional collaboration skills, with a track record of working effectively across departments to achieve common goals.

• Strong verbal and written communication skills, ability to effectively translate technical language to non-technical stakeholders.

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​

Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​