Sales and Support
1 week ago
Join Our Team as a Sales Support Associate – Australian Account
- Be the first point of contact for customers, handling inquiries with professionalism and care.
- Convert conversations into bookings while upselling services to boost value.
- Collaborate with our amazing Australian team to deliver seamless, memorable experiences.
If you're people-driven, sales-savvy, and eager to grow in a fast-paced role, this is your chance to shine
What the Job Looks Like:
- Turn inquiries into sales – Convert inbound and online enquiries into confirmed bookings
- Upsell with confidence – Offer products and services to maximize customer value
- Deliver top-notch service – Provide quick, accurate, and friendly customer support
- Keep operations running smoothly – Manage job scheduling and logistics for our Australian team
- Be the bridge – Coordinate between our Philippine Business Centre and the Newcastle Hub in Australia
- Solve problems fast – Resolve service issues and provide proactive customer care
What Makes You a Great Fit:
- Proven experience – At least 2 years in BPO handling Australian, New Zealand, or UK clients
- Sales & service skills – Strong ability to close sales and keep customers happy
- Speed & accuracy – Typing at least 40 WPM
- Clear communication – Neutral accent for easy understanding
- Bonus points – Experience in map reading or telemarketing
Work Hard, Reward Harder – Check Out the Benefits
- Comprehensive HMO coverage starting Day 1, with ₱10,000 medicine reimbursement (including psychiatric medications)
- Psychiatric sessions included under your healthcare plan
- HMO + dental coverage for one family member—on us upon regularization This benefit also extends to parents, going beyond the usual HMO coverage limits to ensure they're cared for too
- Regularization & Annual Appraisal Based on Merit
- Free annual Flu vaccine
- Continuous career development and certifications
- Travel & training opportunity overseas
- Regular awards and recognitions
- Comprehensive life insurance
- 24 Paid time offs (with Annual leave conversion)
- Free daily meals (free breakfast on Mondays & free treats on Fridays)
- Regular engaging company events & promotes work life balance
- Employee referral programs
- Competitive salary package of P35,000/month
- Monthly incentives averaging P5,000-10,000
- Performance Bonus
- MP1 Retirement Program (Pag-Ibig)
- DAYSHIFT rotation from Monday to Sunday, starting as early as 4:30 AM PHT
- Work at the vibrant BGC, Taguig site.
Grow With Us
Take the next step in your career and join a team that celebrates your skills, fuels your growth, and rewards your hard work.
Job Type: Full-time
Pay: Php32, Php35,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Staff meals provided
Work Location: In person
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