Network Operations Engineer

1 day ago

Makati City, National Capital Region, Philippines NTT Global Networks Full time ₱900,000 - ₱1,200,000 per year

RESPONSIBILITIES:

The Network Operations Engineer provides first-line Network Surveillance and Event Management support of the Company Network. NOC Service Teams are responsible for high-level network operations support of the NTT Global Core Network and multiple Customer Networks, delivered in accordance with standard NTT Global Event Management procedures.

· Support the operation of advanced IP network services

· Receive calls from customers to open trouble tickets

· Work trouble tickets to resolve customer and network issues

· Work with Telecommunication Service Providers to resolve circuit problems to resolution

· Work with Hardware/Software Vendors to resolve problems

· Work a rotating shift schedule

· Perform other duties as assigned

REQUIREMENTS:

· Technical B.S. degree

· Extensive knowledge of IP networking and applications running over networks

· Hands-on network & application troubleshooting experience

· Experience with routing protocols (RIP, OSPF, BGP)

· Understanding of how Telecommunication Service Providers install, test, and troubleshoot circuits; excellent computer skills including WIN2k and Unix

· World-class skills in interfacing with customers and is willingness to go the "extra-mile" to assist them

· Ability to manage multiple projects simultaneously, to include resources, priorities, and timelines

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