Sales Manager

MAIN PURPOSE OF THE JOB

There are six (6) areas covered by the Sales Manager, namely:

1. Sales Achievement
2. Customer Service and Development
3. Vertical Distribution
4. Horizontal Distribution
5. Accounts Management
6. Collections and Account Receivables
7. Territory Management and Admin

The role of Sales Manager is primarily to act as team leader in achieving sales and revenue or volume targets through plans and strategies balanced with good receivables management as defined by the company.

He/she is responsible for establishing sales targets and quotas and defining and executing steps to achieve them, developing new businesses for the company, market positioning of existing and new products, planning and managing marketing initiatives.

DUTIES & RESPONSIBILITIES

Seven (7) Areas of Focus:

Sales Achievement – volume and value

• Ensure the attainment of assigned sales targets – for volume or sales and revenue.
• Provide insights on market opportunities available and trends to support the achievement of the company's sales target in any possible changes in the market.
• Perform other tasks that may be needed to achieve business goals and objectives.

Customer Service and Development

• Ensure all related concerns of the customers are addressed in a timely manner and must lead to customer satisfaction and loyalty.
• Support the growth of the customers' business through continuous supply and highest quality of service possible.
• Coordinates and works together with Sales and Logistics Assistant to prepare and submit samples for customer approval.
• Perform other tasks that may be needed to achieve business goals and objectives.

Vertical Distribution

• Makes sure all opportunities with the customers are explored.
• Must work on achieving the highest level of efficiency on logistics and delivery costs.
• Perform other tasks that may be needed to achieve business goals and objectives.

Horizontal Distribution

• Develop new accounts within the assigned territory.
• Identify most potential customers that would bring significant impact on achieving the agreed targets.
• Perform other tasks that may be needed to achieve business goals and objectives.

Accounts Management and Trade Relationships

• Work towards long-term established business relationships with customers post-sale.
• Manages customers' product needs – volume and supply – and align the needs with Inventory and Warehouse through the Sales and Logistics Assistant.
• Address all issues of the customers in a timely manner and provide resolutions and actions the fastest way possible.
• Perform other tasks that may be needed to achieve business goals and objectives.

Collections and Account Receivables

• Ensure that accounts being covered conform to their approved credit limits and payment terms.
• Must provide immediate feedback on the financial status of accounts whenever needed.
• Conduct collections and remits all collections as provided on the Accounts Receivables guidelines.
• Perform other tasks that may be needed to achieve business goals and objectives.

Territory Management and Admin

• Supervising Sales Executives in achieving sales targets and revenue commitments
• Handles administrative and employment concerns of assigned team members
• Analyzes sales reports, evaluates situations and trends, and formulates plans forward
• Perform other tasks that may be needed to achieve business goals and objectives.

MINIMUM QUALIFICATIONS

• Graduate of a Bachelor's Degree in Business Management, Operations Management or similar course.
• 8-10 years experience in sales or operations in Hardware industry
• Experience in handling sales team and account management
• Computer Literate, Memos and Correspondences Preparation, Reports Generation
• Willing to travel or to do field work