Education Counselor

About the Role:

We are seeking a dedicated and experienced Education Counselor to join our team and support students pursuing international education in Australia and New Zealand. The successful candidate will play a vital role in guiding prospective students through the application process, from initial inquiry to enrollment.

Key Responsibilities:

• Provide accurate, timely, and comprehensive advice to students regarding educational opportunities in Australia and New Zealand.

• Assist students with school/course selection, application processes, and visa requirements.

• Handle inquiries via calls, emails, and walk-ins, offering personalized consultation sessions.

• Maintain updated knowledge of education systems, admission requirements, and visa policies in both countries.

• Liaise with partner institutions and keep up-to-date with their programs, policies, and deadlines.

• Conduct regular follow-ups with leads to ensure a smooth application journey.

• Participate in education fairs, webinars, and other promotional activities.

• Maintain accurate student records in the CRM system.

• Collaborate with internal departments to ensure timely processing of applications and student support.

Qualifications:

• Bachelor's degree in a relevant field

• Minimum 2 years of experience in international education counseling or student placement services, preferably with knowledge in Australia and New Zealand.

• Strong understanding of the educational landscape, visa processes, and cultural considerations in both countries.

• Excellent communication and interpersonal skills.

• Proficiency in Microsoft Office and CRM tools.

• Highly organized, goal-oriented, and capable of working independently.

Preferred Qualifications:

• Experience working with Australian and New Zealand education providers.

• Familiarity with student visa application processes and documentation requirements.