International Operations Manager
2 days ago
Company Description
Established in 1960, JRS Express is a premier express-delivery company in the Philippines, with a legacy spanning over six decades. The company operates a robust nationwide network of 450 branches, providing reliable and efficient delivery services. In addition to express-delivery, JRS Express offers value-added logistic solutions to meet diverse customer needs. The company has grown into one of the largest providers in the country, known for its commitment to quality service.
Role Description
The International Operations Manager is responsible for managing logistics operations from Dubai to the Philippines and driving service expansion into other destination countries in Southeast Asia, increasing the company's footprint in new territories. The primary objective of this role is to ensure the timely delivery of shipments within the agreed-upon timeframes (SLAs), while minimizing errors and managing costs strictly within the department's allocated budget.
Qualifications
- Bachelor's degree in Management, Business, or a related field. Candidates with a degree in Industrial Engineering, Management Engineering, or Supply Chain/Logistics will have a significant advantage.
- Minimum Experience: At least 5 years of working experience in the logistics, supply chain, or transportation industry.
- Cross-Border Expertise: Proven experience in handling cross-border operations, including freight forwarding, linehaul, customs clearance, export/import regulations, and cargo regulations for air and sea freight.
- E-commerce Experience: Candidates with e-commerce experience will have a distinct advantage.
- Proven expertise in International Operations and Operations Management
- Strong Analytical Skills to assess and improve processes
- Exceptional Customer Service abilities to meet client needs effectively
- Team Management experience, including leading and motivating teams
- Excellent communication skills and the ability to work collaboratively with diverse teams
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