US Tax Admin
3 days ago
Zeno Business Solutions is a talent management partner specializing in Employer of Record (EOR) services for US-based clients. We handle HR, payroll, training, and tech challenges, enabling our clients to focus on their core operations. As an Assigned Employee (AE) with Zeno, you'll gain invaluable experience working on diverse projects in a global landscape, directly managing day-to-day operations for clients. We are committed to professional excellence, unwavering reliability, a client-first focus, integrity, and empowering both our clients and employees. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development within a supportive and professional remote work environment.
Job SummaryOversee and coordinate key business operations, including project management, accounts receivable, and client communications. Serve as the "face of the company," building strong client relationships and representing our brand with professionalism. Manage systems and processes to maintain organization, and lead the onboarding of new clients to ensure a seamless experience.
Essential Duties and Responsibilities:- Manage Accounts Receivable, including collecting unpaid invoices.
- Respond to client emails, handle phone calls, and address high-level tax questions.
- Schedule appointments and meetings for both the team and clients,
- Conduct new client assessments and maintain organized spreadsheets
- Take detailed meeting notes and ensure accurate documentation.
- Prepare and send engagement letters, proposals, invoices, and completed tax returns, and obtain e-signed tax returns.
Qualifications:
- Flexible and adaptable to frequent changes in a fast-paced business environment.
- Reliable, meets deadlines consistently, and manages multiple priorities effectively.
- Exercises sound judgment — can read between the lines, discern when exceptions should be made for clients, and provide accurate, effective solutions.
- Minimum of 3 years' experience at a tax firm, with solid tax knowledge and the ability to read and interpret mid-level tax returns.
- Skilled in reading basic IRS/FTB notices and guiding clients on appropriate next steps.
- Strong time management skills with a proven ability to execute tasks efficiently and accurately.
- Detail-oriented, proactive, forward-thinking, and eager to learn.
- Comfortable with technology and able to adapt to new tools quickly.
- Fluent in English with excellent communication skills, both written and verbal.
- Collaborative team player who is solution-focused and client-centered.
- Paid Sick Leave
- Paid Vacation Leave
- Medical / Health Insurance
- Paid Holidays
- Clerical Skills
- Attention to Detail
- Customer Service
- Accounting
- Accountancy
- Accountancy Management
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