
Jr. Analyst, Quality Assurance
2 days ago
Softchoice is a software-focused IT solutions provider that equips organizations to be agile and innovative, and for their people to be engaged, connected and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.
Job Summary:
We are seeking a motivated and detail-oriented individual to join our Microsoft Licensing and Operations team as a Junior Quality Assurance Analyst - Quoting and Ordering Systems. This entry-level position will play a crucial role in monitoring, assessing, and analyzing the quality and accuracy of quotes and orders to ensure they meet the highest standards
Job Description:
- Test Case Execution: Execute test cases specific to the quoting and ordering systems. Document results and report any discrepancies or issues found during the testing and audit process.
- Requirement Analysis: Understand and analyze the requirements and specifications of the quoting and ordering systems to develop detailed, comprehensive, and well-structured test plans and test cases.
- Reporting: Identify, log, and track issues in the quoting and ordering systems. Collaborate with the Microsoft Licensing and Operations Leadership team to reproduce and resolve these issues.
- Documentation: Maintain accurate and thorough documentation of test cases, audit results, and other QA-related activities to ensure transparency and reproducibility.
- Collaboration: Work closely with the Microsoft Licensing and Operations Leadership team and other stakeholders to ensure high-quality deliverables within the quoting and ordering processes.
- Learning and Development: Continuously enhance skills by participating in training sessions and staying up-to-date with industry trends and best practices in quality assurance and quoting/order systems.
Requirements
- Bachelor's degree in computer science, Information Technology, Business, or a related field is preferred.
- Ability to identify inconsistencies and errors in quotes and orders with meticulous precision.
- Strong analytical thinking to understand requirements and identify test scenarios for quoting and ordering systems.
- Good verbal and written communication skills to effectively report issues and interact with the team.Ability to troubleshoot issues and think critically to identify potential problems in the quoting and ordering processes.
- Ability to work independently and as part of a team, collaborating effectively with colleagues.
- Must be able to work a night shift schedule.
Benefits Benefits WHAT WE OFFER:
Great Place to Work-Certified Company
Premium HMO
Holistic employee experience
Work-from-home and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
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