Management Trainee

2 days ago

Manila, National Capital Region, Philippines CRV Group Full time ₱25,000 - ₱50,000 per year

Take the lead. Grow with us.

Job Qualifications

  • Bachelor's Degree in Hotel and Restaurant Management or any business-related course
  • Willing to work on shifting schedules, weekends, holidays and long hours
  • Leadership experience is a plus
  • Background in food or restaurant operations is preferred but not required.
  • Strong interpersonal and problem-solving skills
  • Committed to operational excellence and customer satisfaction

Roles and Responsibilities

  • Implement standard operating procedures for effective store operations
  • Monitor and drive sales and marketing programs to achieve store targets
  • Support sales-building initiatives and strengthen customer relations
  • Assist in inventory and cost control to ensure profitability and product availability
  • To effectively implement and monitor cost areas in order to achieve profit targets
  • To ensure compliance to standard cost control and cash control measures at all times
  • Maintain food safety and cleanliness standards across all areas of the store
  • Lead service quality and handle customer feedback and complaints professionally and to escalate them to the Restaurant Manager in a timely manner as needed
  • To properly implement and comply with the standards in managing store documents and reports and in executing any administrative tasks as needed
  • Support food production, manpower planning, training, and certification of crew leaders
  • To effectively manage the store's manpower resources without sacrificing quality
  • Act as a Certified First Aider and support safety and crisis protocols
  • To regularly perform production and service management activities based on company standards during one's shift, as well as administrative tasks as needed
  • Take part in continuous improvement efforts and special projects
  • To perform other assigned tasks as needed

Skills and Competencies

  • Strong attention to detail and commitment to quality
  • Excellent verbal and written communication skills
  • High learning agility and willingness to grow in a fast-paced environment
  • Demonstrated leadership potential and initiative
  • Customer- and service-oriented attitude
  • Effective people and team management capabilities
  • Basic proficiency in MS Excel or similar spreadsheet applications

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