Fraud Analyst Lead

2 days ago

Manila, National Capital Region, Philippines GCash Full time

Do you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation today

Who You'll Be Working With
If you have a strong background in IT, computer science, or software engineering, and are analytical, technologically savvy, solutions and process-focused, then the Technology & Operations team may be for you

You'll Be Responsible For The Following

  • Monitor and analyze fraud detection parameters and processes to ensure effective fraud control.
  • Conduct regular quality assurance reviews on fraud detections and case handling.
  • Evaluate the performance of detection tools, profiles, and processes; recommend improvements as needed.
  • Investigate fraud incidents to determine root causes, assess financial impact, and propose corrective actions.
  • Research and identify emerging fraud schemes, techniques, and trends.
  • Analyze existing and new products or services to identify potential fraud and revenue risks.
  • Collaborate with business and operational units to mitigate fraud risks and ensure proper risk coverage.
  • Prepare and deliver timely, accurate, and actionable reports on fraud cases, detections, and trends.

We're Looking For

  • Experience in fraud detection, risk management, or data analysis (preferably in fintech, banking, or payments).
  • Strong analytical, investigative, and problem-solving skills.
  • Ability to work cross-functionally and communicate complex findings effectively.
  • Knowledge of fraud monitoring systems and processes is an advantage.
  • Okay with 24/7 Fraud Operations on rotating and shifting schedule

What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

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