
Store Supervisor
2 weeks ago
About the role
As a Store Supervisor, you will play a pivotal role in overseeing the smooth and efficient operations of our premium furniture shop located in Mandaluyong City, Metro Manila. This full-time position will involve leading a team of sales associates to deliver an exceptional customer experience and ensure the store meets its sales targets.What you'll be doing
Manage the day-to-day operations of the store, including staff scheduling, inventory management, and customer service
Lead and motivate a team of sales associates to achieve sales goals and provide outstanding customer service
Ensure the store is well-maintained, organized, and visually appealing to customers
Monitor and report on store performance, identifying areas for improvement
Liaise with the head office on various operational and strategic matters
Provide training and development opportunities for the sales team
Handle customer inquiries, complaints, and feedback in a professional and timely manner
What we're looking for
Minimum of 2 year's experience in a retail store supervisory role, preferably in the furniture industry
Strong leadership and people management skills, with the ability to motivate and develop a team
Excellent customer service orientation and problem-solving skills
Proficient in inventory management and data analysis
Adaptable to changing market conditions and customer needs
Excellent communication and interpersonal skills
Relevant tertiary qualification in Retail Management or a related field
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