Manager, Quality Analysis

1 day ago

Pasig, National Capital Region, Philippines Med-Metrix Full time ₱600,000 - ₱1,200,000 per year

Xtraordinary awaits YOU at Med-MetriX
Our Benefits

  • Day 1 HMO with 2 of your dependents covered for FREE
  • Medical Cash Allowance
  • Rice Allowance
  • Clothing Allowance
  • Paid Time Off
  • Training and Staff Development
  • Employee Engagement Activities
  • Opportunities for Internal Mobility

At Med-Metrix, technology isn't just part of our business, it's what drives us forward. Operating as an agile team, we create transformative software and deliver solutions.

We are looking for bright, energetic, and resourceful people to join our lively and dedicated team. Work for us and you'll learn, grow, and enjoy along the way.

The HIM and Patient Access QA Manager is responsible for leading quality assurance initiatives within Health Information Management and Patient Access departments. This role ensures compliance with regulatory standards, drives process improvements, and oversees the accuracy and integrity of patient information and access workflows. The manager collaborates with cross-functional teams to enhance operational efficiency, patient satisfaction, and revenue cycle performance.

Key Responsibilities
Quality Assurance Leadership

  • Develop, implement, and maintain comprehensive QA programs for HIM and Patient Access operations.
  • Conduct regular audits of documentation, coding, registration, and patient access processes to ensure compliance with HIPAA, CMS, and accreditation standards.
  • Analyze audit results and lead root cause investigations to recommend and implement corrective actions.
  • Monitor key performance indicators (KPIs) and prepare quality reports for leadership.

Compliance and Risk Management

  • Ensure all HIM and Patient Access activities adhere to federal, state, and organizational policies and regulations.
  • Maintain documentation and reporting to support compliance efforts.

Communication and Collaboration

  • Serve as a liaison between HIM, Patient Access, clinical departments, and external partners to promote quality initiatives.
  • Communicate QA findings and improvement plans effectively to stakeholders at all levels.

Qualifications

  • Bachelor's degree in health information management, Healthcare Administration, or related field
  • Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certification preferred.
  • Minimum 5 years of experience in HIM and/or Patient Access with at least 2 years in a quality assurance and supervisory/managerial role.
  • Strong knowledge of healthcare regulations, coding standards, and revenue cycle processes.
  • Experience with electronic health record (EHR) systems and QA tools.
  • Excellent leadership, analytical, and communication skills.

Core Competencies

  • Quality assurance and compliance expertise
  • Leadership and team management
  • Roll out a continuous quality improvement plan framework
  • Regulatory knowledge and risk management
  • Effective communication and collaboration

  • Supervisor, Quality Analysis

    2 weeks ago

    Pasig, National Capital Region, Philippines Med-Metrix, LLC Full time

    Supervisor, Quality Analysis (OP Coding, SDS)Job DescriptionPosted Thursday, August 21, 2025 at 4:00 PMPosition Summary:We are seeking a detail-oriented and experienced Medical Coding QA Supervisor with specialized expertise in Same Day Surgery (SDS) and Observation coding to lead our quality assurance team. The ideal candidate will oversee the auditing task...

  • Quality Assurance Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeQuality Full time ₱1,500,000 - ₱2,500,000

    Job Title: Quality Assurance ManagerThe ideal candidate for this position will be responsible for leading and managing the Quality Assurance function for a team handling international ticketing, group bookings, and email support.Key Responsibilities:Act as Subject Matter Expert (SME) in ticketing processes to support quality audits and interventions.Monitor...

  • Senior Quality Manager

    3 weeks ago

    Pasig, National Capital Region, Philippines TaskUs Full time

    OverviewTaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. TaskUs serves clients in sectors including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The...

  • Call Center Quality Manager

    1 week ago

    Pasig, National Capital Region, Philippines Viventis Search Asia Full time ₱104,000 - ₱130,878 per year

    Job Title:Call Center Quality ManagerHeadcount:2Locations:1 HC – Jupiter St., Makati1 HC – Frontera Verde, PasigWork Setup:Full OnsiteSchedule:Night ShiftExperience:Telco account experience preferred (not required)Career Path:Open to tenured Assistant Managers ready for the next levelRole OverviewThe Call Center Quality Manager will be responsible for...

  • Financial Planning and Analysis Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines iSupport Worldwide Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from iSupport WorldwideJob SummaryA Financial Planning and Analysis (FP&A) Manager is responsible for leading the budgeting, forecasting, and financial analysis processes to support strategic decision-making within the...

  • Language Quality Manager

    1 week ago

    Pasig, National Capital Region, Philippines beBeeLinguisticQuality Full time ₱900,000 - ₱1,300,000

    Linguistic Quality ProfessionalOverview of the RoleWe are seeking a skilled linguist to play a pivotal role in our AI Rater Incubation Program. This position will ensure that rater guidelines are accurate, usable, and aligned with client goals, focusing on ads relevance projects.This role combines linguistic expertise, quality management, and collaboration....

  • Quality Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeQuality Full time ₱3,000,000 - ₱5,000,000

    A career in quality management offers a unique blend of analytical and leadership skills.Key ResponsibilitiesEnsure the implementation of quality assurance processes to meet operational objectives.Contribute to strategic planning by providing insights and analysis on quality and compliance metrics.Maintain quality standards through effective coaching,...

  • Financial Planning and Analysis Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines JS Unitrade Merchandise, Inc. Full time $104,000 - $130,878 per year

    Job SummaryThe Financial Planning and Analysis (FP&A) Manager is responsible for leading the budgeting, forecasting, and financial planning processes to support strategic decision-making across the organization. This role provides key financial insights and recommendations to senior leadership by analyzing business performance, identifying trends, and...

  • Senior Manager, Quality RCM

    2 weeks ago

    Pasig, National Capital Region, Philippines Med-Metrix Full time

    Job DescriptionPosted Sunday, February 16, 2025 at 4:00 PMJoin our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career with Med-MetrixExperience these exceptional benefits when you join...

  • Business Financial Planning and Analysis Specialist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeFinancial Full time ₱4,500,000 - ₱8,100,000

    Job DescriptionThe Financial Planning and Analysis (FP&A) Analyst plays a pivotal role in supporting the company's financial planning, budgeting, and forecasting processes.This position requires strong analytical skills, attention to detail, and excellent communication abilities to effectively articulate financial results and recommendations to senior...