Senior Test Automation Engineer

Interact provides enterprise-grade intranet software that connects over three million employees to leading global names like Levi's, Domino's, Teva Pharmaceuticals, and Technicolor.

Our team of customer-focused problem solvers are passionate about helping organizations to communicate better. We do this together by constantly working to improve every service and product we offer. With offices in New York, Tulsa, Manchester and Manila, we operate across North America, EMEA, and Australia.

Click on any of our vacancies and you'll see one thing in common – they all begin with this message. Why? Because at Interact we treat everyone with the same respect and honesty. Whether you're a developer fresh out of college or a seasoned salesperson, we live the motto that we uphold for our customers: our people are our most valuable assets.

We are looking for a Senior Test Automation Engineer who will play a pivotal role in transforming our quality assurance practices by leading the shift towards full test automation.

Your expertise in testing .NET Core backends, ReactJS frontends, and React Native mobile applications will ensure our software delivers exceptional performance and user experience.

Collaborating closely with the QA Lead, developers, product managers, and other stakeholders, you will implement robust testing strategies, mentor QA team members, and contribute to our culture of quality and innovation.

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A Little About You...

• Minimum 5+ years of experience in software quality assurance, focusing on test automation.
• Proven experience in automating tests for .NET Core backends, ReactJS frontends, and React Native mobile applications.
• Expertise in test automation tools.
• Proficiency in BDD frameworks, specifically SpecFlow with .NET Core/C#.
• Strong understanding of API testing and ability to write automated API tests.
• Advanced skills in SQL for complex queries and data manipulation.
• Experience with CI/CD tools such as TeamCity or Jenkins.
• Familiarity with cloud platforms (e.g., AWS, Azure) for testing purposes.
• Knowledge of WCAG standards and experience in accessibility testing.
• Experience in an Agile/Scrum development environment.

Technical Skills

• Experience with performance testing tools and methodologies.
• Understanding of security testing principles and practices.
• Familiarity with version control systems, particularly Git.
• Experience with the Atlassian Suite (Jira, Confluence) for test management and documentation.

Personal Attributes

• Leadership abilities, capable of mentoring and inspiring team members.
• Strategic thinker with strong analytical and problem-solving skills to address complex testing challenges.
• Exceptional communication skills, capable of articulating a clear vision and influencing stakeholders at all levels.
• High attention to detail with an unwavering commitment to delivering excellence.
• Innovative mindset, eager to explore and implement new technologies and methodologies in test automation.
• Collaborative and influential, adept at building strong relationships and working effectively in cross-functional teams.
• Results-oriented, with a proven track record of delivering high-quality products on time.
• Mentorship-oriented, dedicated to developing team members and fostering their professional growth.
• Resilient and adaptable, able to navigate ambiguity and lead the team through change.

About The Role...
Strategic Quality Leadership

• Define and drive the test automation strategy, aligning it with business objectives and fostering a culture of quality across the organization.
• Lead quality initiatives within the team, promoting continuous improvement and operational excellence in test automation.
• Influence and collaborate with senior team members to integrate test automation goals into all aspects of product development.

Technical Expertise and Innovation

• Develop and implement advanced test automation methodologies, including BDD and end-to-end testing, to enhance test coverage and efficiency.
• Drive the adoption of cutting-edge test automation frameworks and tools like Playwright and Detox.
• Oversee the integration of automated tests into CI/CD pipelines using tools like TeamCity or Jenkins, ensuring rapid and reliable product releases.
• Conduct performance testing using tools like JMeter or LoadRunner to ensure optimal application performance.
• Ensure compliance with WCAG standards and promote accessibility testing to uphold inclusive design principles.

Collaboration and Mentoring

• Collaborate closely with developers, product managers, and cross-functional teams to prioritize, debug, and resolve issues efficiently.
• Mentor and guide QA team members in implementing test automation best practices, fostering a culture of continuous improvement.
• Facilitate risk assessments and develop mitigation strategies related to product quality and delivery.
• Participate in code reviews and contribute to enhancing testability and quality in software design.

Data-Driven Quality Improvement

• Define and track key quality metrics and KPIs related to test automation, using data analytics to inform decision-making and drive improvements.
• Monitor and report on product quality trends, providing insights and recommendations to stakeholders.

Continuous Learning and Improvement

• Stay updated with the latest industry trends, emerging technologies, and best practices in test automation and QA methodologies.
• Drive continuous improvement, implementing innovative solutions to enhance product quality and team efficiency.
• Collaborate with DevOps and Security teams to ensure overall product quality and security.

Compliance and Standards

• Ensure adherence to regulatory requirements and industry standards relevant to software quality (e.g., ISO 9001, ISO
• Contribute to quality audits and represent test automation in compliance assessments and certifications.