Compliance Support Coordinator

2 weeks ago

Manila, National Capital Region, Philippines MicroSourcing Full time ₱104,000 - ₱130,878 per year

Discover your 100% YOU with MicroSourcing

Position:
Compliance Support Coordinator (Intermediate)

Location:
Eastwood, Quezon City

Work setup & shift:
Onsite | Dayshift

Why join MicroSourcing?

You'll have:

  • Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

The responsibilities of the Compliance Support Coordinator will include, but not be limited to:

  • Coordinating with all sites to ensure they follow the required rules and regulations
  • Coordinating and liaising with internal departments, external suppliers, and sites to ensure corrective actions are taken in a timely and satisfactory manner
  • Supporting the National Compliance Manager to address violations, compliance issues, and find solutions
  • Reviewing CCTV/In-store retail cameras to ensure all CAs meet the required operating standards
  • Maintaining sufficient policies, procedures, systems, and controls to identify, mitigate, prevent, and manage risk
  • Following up on sites to enforce compliance with regulations
  • Analysing sales data and reports
  • Mediating conflicts arising from regulatory change
  • Monitoring the status of the implementation of recommendations raised
  • Keeping abreast of regulatory changes and ensuring the relevant sites are informed
  • Establishing and maintaining effective relationships and networks with internal and external stakeholders

What You Need:

Non-negotiables

  • Analytical skills to convert information/data into meaningful management information
  • Attention to detail and data accuracy
  • Excellent written and verbal communication skills
  • Problem-solving skills to evaluate internal processes and consider how they adhere to current regulations
  • Excellent computer skills, including MS Office proficiency
  • Excellent at following up on processes
  • Ability to influence stores and drive change

Preferred skills/expertise:

  • Previous knowledge of store audit processes and procedures is desirable
  • Experience in fuel, convenience, or retail operations is a plus

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

*Terms & conditions apply

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