
IT Staff
1 day ago
· Hardware and Software Management: Install, modify, and perform minor repairs on computer hardware and software systems.
· Technical Support: Resolve technical issues and support staff by addressing help desk tickets to ensure smooth operations.
· System Testing and Maintenance: Test computer components and software to maintain system functionality and compatibility.
· Network Implementation: Assist in designing and implementing network solutions to meet organizational needs.
· Consultation and Recommendations: Advise users on hardware and software needs, and provide recommendations to optimize system capabilities.
Requirements and Skills:
· Problem-Solving Skills: Strong ability to troubleshoot and resolve technical issues effectively.
· Communication: Capable of explaining technical information clearly to non-technical users.
· Process and Task Management: Skilled in process improvement, prioritization, and handling tasks in high-pressure situations.
· Technical Knowledge: Basic understanding of networking principles and operating systems.
· Teamwork and Customer Focus: Collaborative mindset with a focus on delivering excellent customer service.
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