Customer Care Assistant

5 days ago

Lucena City, Calabarzon, Philippines Insular Life Assurance Co., Ltd. Full time ₱150,000 - ₱250,000 per year

JOB PURPOSE:

The Customer Care Assistant will provide quality service to the policyholders, agency force and UBP Relationship Managers and Financial Advisers, based on established servicing standards in order to contribute to the attainment of the Company's growth, profitability, servicing and productivity targets

PRINCIPAL ACCOUNTABILITIES:

  • Performs New Business functions ensuring compliance to guidelines and set parameters
  • Provides assistance to the agency force regarding concerns on Accountable Forms and APRs
  • Addresses policy-related concerns and processes requests such as VUL After-Issue transactions, policy loans, amendments, dividend withdrawals, surrenders, maturities, reinstatement applications and other servicing requests within limits of authority
  • Ensures efficient management of premium collection and disbursement
  • Provides technical, clerical and service support to the Regional/District/Service Office

THE IDEAL CANDIDATES FOR THE ROLE:

  • The incumbent must be a graduate of any four (4) year course
  • With at least one (1) year work experience in service-oriented transactions
  • Must be computer literate
  • With good written/verbal communication skills
  • Must have excellent customer service orientation and skills
  • Must be willing to work in Lucena City, Quezon

  • Customer Care Executive

    2 weeks ago

    Lucena City, Calabarzon, Philippines Stemz Healthcare Full time ₱104,000 - ₱130,878 per year

    Position:Customer Care ExecutiveLocation: ND DiagnosticQuezon, PhilippinesDepartment:Customer Service/ Medical ServicesReports To:Customer Service & LAB Operations ManagerJob SummaryWe are seeking aMedical Services Coordinatorto assist patients and stakeholdersover callsregarding medical tests, appointment scheduling, document verification, and general...

  • Customer Care Specialist

    3 days ago

    Paranaque City, Calabarzon, Philippines Customer Frontline Solutions, Inc Full time ₱150,000 - ₱250,000 per year

    Job Description:Acknowledge and email response to clientPhone call (Incoming and Outgoing)Assist walk-in clients - Residents and VisitorsProvide basic information to basic queries related to the project assignment (e.g. available amenities, house rules)Encoding and monitoring customer concernsReceive parcel deliveryIdentify and screen guests by coordinating...

  • Customer Care Assistant

    2 weeks ago

    Antipolo City, Calabarzon, Philippines Intelegencia Full time

    We are seeking a dedicated Customer Care Assistant to join our Operations Account Arisit team. In this role, you will be a vital part of our customer service call centre, handling inbound calls and service-related inquiries to ensure a seamless customer experience. You will engage with both external customers and internal stakeholders using our CRM system,...

  • Customer Care Assistant

    1 day ago

    Lipa City, Calabarzon, Philippines Schola Angelicus Inc. - Cabuyao Full time ₱216,000 per year

    JOB SUMMARY:Guide customers in company's transaction flow, answer general queries, and handle concerns and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents.MINIMUM REQUIREMENT:With a Bachelor's Degree in any...

  • Customer Care Associate

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Mary Grace Foods, Inc. Full time ₱200,000 - ₱250,000 per year

    Hello Applicants We are on the look out for passionate and dedicated individuals to join our team as Customer Care Associates. If you have excellent communication skills and a heart for service, we'd love to hear from youJob description:The Customer Care Associate is responsible for providing front-line support to customers by responding to inquiries,...

  • Customer Care Analyst/Specialist

    3 days ago

    Paranaque City, Calabarzon, Philippines Ocean Network Express Full time ₱600,000 - ₱1,200,000 per year

    Customer Care Analyst/SpecialistJob Description:The position is mainly responsible for:Providing service or information, solutions and relevant details to customers.Main Responsibilities:Handles cargo bookings.Responsible in coordinating the following with concerned groups:Special Container requirement with Equipment ControlApproval of Dangerous Goods (DG),...

  • Customer Care Associate

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Mary Grace Full time ₱250,000 - ₱350,000 per year

    The Customer Care Associate is responsible for providing front-line support to customer by responding to inquiries, resolving basic issues, and ensuring a positive customer experience. This role ensures that customers receive timely, accurate and courteous assistance while maintaining service quality and company standards.Duties and Responsibilities:Responds...

  • Customer Care Associate

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Mary Grace Full time ₱150,000 - ₱250,000 per year

    The Customer Care Associate is responsible for providing front-line support to customer by responding to inquiries, resolving basic issues, and ensuring a positive customer experience. This role ensures that customers receive timely, accurate and courteous assistance while maintaining service quality and company standards.Duties and Responsibilities:Responds...

  • Customer Care Associate

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Mary Grace Cafe Full time $20,000 - $40,000 per year

    I. JOB SUMMARYThe Customer Care Associate is responsible for providing front-line support to customers by responding to inquiries, resolving basic issues, and ensuring a positive customer experience. This role ensures that customers receive timely, accurate, and courteous assistance while maintaining service quality and company standards.MAJOR...

  • Customer Care Associate

    2 weeks ago

    Paranaque City, Calabarzon, Philippines CAFÉ MARY GRACE Full time ₱258,000 per year

    I. JOB SUMMARYThe Customer Care Associate is responsible for providing front-line support to customers by responding to inquiries, resolving basic issues, and ensuring a positive customer experience. This role ensures that customers receive timely, accurate, and courteous assistance while maintaining service quality and company standards.MAJOR...