Retail Sales Manager
22 hours ago
Job Title: Retail Sales Manager (Offline Channel)
Reporting to: General Manager
Job Grade: Managerial Level
Work Schedule: Standard
Work Location: Metro Manila (with travel requirements)
Employment Type: Regular, Full-time
Expected Start Date: October 15, 2025
Hiring Manager: Bonnie
Vacancies: 2 - Salary Range: PHP 80,000 – 100,000 + Performance Bonus
Career Path: Clear promotion channel with opportunities for management and competitive advancement within the company.
Job Responsibilities
- Sales Management and Target Execution
• Formulate and execute monthly/quarterly sales plans and marketing programs.
• Develop KPI systems, supervise execution, and adjust sales strategies accordingly.
• Analyze market trends and customer demand to identify new opportunities. - Team Development and Leadership
• Lead, train, and motivate sales teams to enhance professionalism and service quality.
• Conduct team evaluations and provide feedback for continuous improvement. - Customer Relationship and Service Quality
• Maintain long-term client relationships and manage customer complaints effectively.
• Ensure customer satisfaction rates exceed 90%.
• Collaborate with store operations to improve customer experience and brand loyalty. - Inventory and Operations Management
• Monitor inventory flow, coordinate with warehouse and accounting teams for stock reconciliation.
• Implement optimization strategies to improve inventory turnover and reduce wastage. - Market Research and Channel Expansion
• Gather market intelligence, track competitors, and identify growth potential.
• Develop actionable strategies for market development and regional sales performance.
Qualifications
• Bachelor's degree in Business Management, Marketing, or related field (Master's preferred).
• At least 5 years of experience in retail or FMCG sales, with minimum 2 years in a managerial or supervisory role.
• Experience in FMCG, retail, or related industries will be considered on a flexible basis dependent on the candidate's overall profile and transferable skills
• Experience in Chinese or local Philippine companies is an advantage
• Strong background in team leadership, sales strategy, and market development.
• Proficient in data analysis tools (Excel, Tableau, etc.).
• Knowledge of POS systems and retail operations.
• Excellent bilingual communication skills (Mandarin, English; proficiency in Filipino is an advantage).
• Strategic thinking, negotiation skills, and strong execution ability.
• Ability to work under pressure and achieve sales targets.
• Existing business network or sourcing experience with SM, 7-Eleven, and other major retail chains is preferred.
Performance Indicators (KPIs)
• Achievement of monthly/quarterly sales targets.
• Team productivity and turnover control.
• Customer satisfaction and retention rate.
• Market share growth and channel expansion.
• Compliance with reporting and operational standards
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