Process Expert, GBS Operations

6 hours ago

Pasig, National Capital Region, Philippines APL Logistics Ltd Full time ₱400,000 - ₱800,000 per year
Job Description

Process Expert, GBS Operations is a back-bone member in a documentation and production team. This position is responsible for handling more challenging work in logistics documentation, which includes but not limited to new hire mentoring, new requirement implementation, reports management, process improvement, and super back-up in the team etc.

Responsibilities
  • Handle more complex origins and tasks in the team.
  • Super back-up in the team when workload increases, or headcount is in short.
  • Pilot to handle new system, new requirement, new process and projects.
  • Coach new hires on operation knowledge and skill.
  • Assist team lead to monitor daily operation status.
  • Professional and comprehensive account knowledge for all regions. Seek improvement opportunities, do case sharing and organize trainings to team.
  • Initiate lean projects to improve process and efficiency and share with team.
  • Offer cross support to other sections/department when necessary.
Qualifications
  • College level or above, International trade or English major is preferred.
  • 2 years' and above working experience in GSSC origin team. At least 1 years' time in dedicated account department.
  • Knowledgeable of all practices for all origins and all documentations in account team, and be able to handle every task.
  • Good oral and written English
  • Good problem-solving skills including hidden problems
  • Good mentoring and communication skills
  • Good MS Excel skills
  • Strong sense of responsibility
  • Efficiency, accuracy and timeliness are required
About Us

MAKING THE IMPOSSIBLE, POSSIBLE

APL Logistics provides innovative, global supply-chain solutions across Automotive, Consumer, Industrial and Retail markets. These solutions include Order Management, Distribution & Fulfillment, Customs Brokerage and Transportation products delivered across six regions. We also pioneered the use of visual data analysis and offer a robust Data Management and Analytics product suite to help you understand and solve complex problems that span systems and processes. Our brand was built alongside a culture of deep customer focus and attention, and we are known for providing flexible solutions to complex problems.

AT THE HEART OF OUR OFFERING IS A GLOBAL, CROSS-FUNCTIONAL ABILITY TO MANAGE CUSTOMER ORDERS FROM ORIGIN ALL THE WAY TO FINAL DESTINATION VIA A NETWORK OF GLOBAL PROFESSIONALS.

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