Technical Program

This is full time job - direct hire to our client

Salary offer depends on your experiences and skills. Your salary expectation will still undergo approval of our client.

Specific Job title/Position:

• Vice President, Information Technology

Schedule: Any shift assigned : Willing to work on night shifts and respond to emergencies 24x7. Core shift US 8:00 am EST to 5:00 pm EST.

• Location: Open to Alabang, Muntinlupa or Cebu: Hybrid – At least once a month required onsite work to attend Connection Day; Day 1 is onsite for Orientation
• Graduate of Bachelors' Degree in IT or related course
• Excellent English, oral and written, communication skills
• with 15 years + of Information Technology experience
• At least 3 years of managing BPO Technology Infrastructure and program management experience in leadership roles with a user base of 4000+ employees working with technology and business stakeholders directly
• Minimum 3 years' experience in Scaled Agile Framework (SAFe) execution as a Project Manager, Owner, or Release Train Engineer.
• Certified SAFe professional- REQUIRED
• Proven track record of acting as a strategic IT business partner with senior leadership
• Proven track record of Managing EUS Infrastructure, Datacenter infrastructure, Network Infrastructure technology team comprising of vendors and FTE, Contact center technologies and enterprise applications.
• IT Service Delivery Experience; Strategic Leadership Experience; Excellent Communications and Project Management Skills; Worked with diverse teams in the US and India; Have handled financial services companies or clients.
• Proven ability to lead and motivate teams in a highly matrix environment
• Demonstrated ability to drive change and work effectively across business boundaries
• Superior decision-making, client relationship, and vendor management skills.
• Superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management and external groups.
• Strong understanding of contact center technology trends and providers
• Excellent facilitation/influencing skills at all levels of the organization and demonstrated ability to interact with cross functional/cross cultural teams.
• Experience managing scope and expectations of technology projects including business/technical requirements, budgets, schedules, distributed resources, and dependencies
• Proficient in the use of MS Office product suite, particularly Excel, PowerPoint
• Proven ability to communicate in an effective and timely manner
• Track record of problem solving and ability to thrive in a cross-functional and technology facing environment
• Can Start asap

Job Types: Full-time, Permanent

Pay: Php140, Php220,000.00 per month

Application Question(s):

• Are you willing to work in Alabang, Muntinlupa or Cebu? Hybrid – At least once or twice a month required onsite work to attend Connection Day; Day 1 is onsite for Orientation
• Are you willing to work on any shift assigned / shifting schedule especially night shifts and respond to emergencies 24x7. Core shift US 8:00 am EST to 5:00 pm EST?
• How long is your total OVERALL hands-on working experience as an IT Professional?
• How long is your total hands-on working experience in Technology Infrastructure management Leader (leadership level)?
• How long is your total working experience in BPO/IT Industries? SPECIFY which companies and if those BPO Industries have FINANCIAL services and IT SERVICES .(please SPECIFY)
• How long is your total hands-on working experience in IT Program management and PROJECT MANAGEMENT experience Leader (leadership level)? (SPECIFY how many years i Project management & how many years in Program management)
• How long is your total hands-on working experience in LEADING/ SUPERVISING/MANAGING IT Team ? (from Lead to executive level/VP)
• Among your experiences in IT, BPO, Call Center, Shared Services, and Multinational Companies, which company has approximately 4,000 or more employees?
• Kindly SPECIFY which companies (your employers) are BPO, IT, Call Center, Shared Services, Multinational Companies.
• How long is your total working experience in Financial Service Companies (Clients or own employer) ? SPECIFY which companies
• How long is your total hands-on working experience in Agile- Scrum & Scaled Agile Framework (SAFe) methodology?
• How long is your total hands-on working experience in IT Service Delivery?
• How long is your total hands-on experience in Working with diverse teams in the US and India? SPECIFY how many years in the US & How many years in India?
• How much is your expected salary? Php - basic pay/month

Education:

• Bachelor's (Preferred)

Work Location: In person