
Part Time Customer Service Representative
7 days ago
ROLE AND RESPONSIBILITIES:
- Responsible for addressing and resolving customer inquiries, concerns, and service-related issues. This will involve identifying the specific assistance required, which may include questions about products, services, policies, or account details.
- Provide clear and accurate information to customers, guiding them through available options and assisting in decision-making processes.
- Coordinate with relevant teams or external partners to ensure smooth resolutions and timely follow-up to ensure customer satisfaction.
- Play a key role in fostering positive customer experiences, ensuring their needs are met efficiently while maintaining the high standards of service.
JOB QUALIFICATIONS:
- Proficient in English communication
- Open to candidates with no prior work experience
- College students currently enrolled are encouraged to apply
- Senior high school graduates are welcome
- Available for part-time work (20 hours per week) on Mondays, Tuesdays, and Saturdays
- Willing to work onsite in Quezon City
WHAT WE OFFER:
- Medical Plan (HMO) from Day 1 of employment
- All Mandatory Statutory Benefits
- Paid Time-Off Benefits
- Full-time, part-time employment
- Regularization after 6 months based on performance
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