Audit Associate Manager

Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.

Position Responsibilities:

• Accountable for executing large, complex and sensitive projects of all types (key risk audits, systems development audits, investigations and other special projects) and the delivery of high quality, professional, cost-effective, value-added and risk-based audit services related to Manulife's information services and technology.

• Developing risk assessments and audit approach for auditing information services and technology, including those of emerging risk areas such as cybersecurity, mobile and web development, big data, and cloud-based applications.

• Assists in audit planning; executing engagements to deliver on the audit plan and assisting audit lead in reporting.

• Reach agreement with management the risks affecting the technology unit; develop risk management objectives and audit programs to evaluate these risks;

• Understand Information Technology control environment to assess and evaluate the effectiveness and efficiency of internal controls and operating practices;

• Execute multiple simultaneous projects within time budgets and target dates, reporting any timing problems or budget over-runs to Manager or Director.

• Assist in developing and implementing a strategy to gain ongoing assurance over information services through automated methods. Identify opportunities to automate testing using toolsets deployed internally or through the assessment of other monitoring/analytic tools available in the market.

• Assist in perform inherent risk assessment of assigned audit units, annually.

• Assist in performing assessments of information services processes new to the company.

Required Qualifications:

• University degree, plus an auditing / accounting designation (CPA, CA) with an interest in technology / IT OR a recognized IT audit / security (CISA / CISSP or similar) designation

• 3-5 years of relevant experience

• Experience working in a client-facing, matrix, project-based organization; typically gained through prior audit, advisory, consulting, or public accounting experience in a "Big Four" firm or other large organization

• Working knowledge or prior experience with information systems used in Insurance industry;

• Working knowledge of financial institution processes, including those relating specifically to Insurance institutions, is an asset

• Ability to quickly comprehend business processes and identify the risk implications, analyze complex situations, reach appropriate conclusions, and make value-added and practical recommendations

• In depth knowledge of audit methodologies, system development methodologies, control frameworks and risk management practices, and regulatory requirements

• Good working knowledge of financial services operations Decision Authorities:

• Execute audit projects to cover key risks and produce meaningful audit reports that clearly articulate the position on risks and related issues, while meeting Audit Services operational targets related to budget, timeline and quality of execution.

• Understand the company's technology strategy, operations and regulatory environment to proactively identify areas of emerging and heightened risk related to technology that affect the company.

• Assist in defining and proposing changes to information services audit units, maintain record of risks, key activities, systems and processes for sub audit units.

• Assist in audit planning; executing engagements to deliver on the audit plan and assist audit lead in reporting.

• Developing risk assessments and audit approach for auditing information services and technology, including those of emerging risk areas such as cybersecurity, mobile and web development, big data, and cloud-based applications

• Must be willing to work for a midshift schedule with NDHP, if necessary. Overtime may be required to meet deadlines.

This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice

When you join our team:

• We'll empower you to learn and grow the career you want.

• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement