
BILLING ANG COLLECTIONS OFFICER
23 hours ago
About the role
The Billing and Collections Officer is responsible for ensuring accurate, timely billing to clients and effective management of accounts receivable. This role requires strong attention to detail, customer service, and coordination skills to manage client accounts, resolve billing issues, and secure timely payments, supporting the company's financial stability.
What you'll be doing
- Monitor accounts receivable, track outstanding balances, and ensure timely collection of payments.
- Reconcile billing data with contracts, service orders, and usage records to ensure accuracy.
- Coordinate with project, sales, and finance teams to verify billable items and resolve discrepancies.
- Follow up with clients on overdue accounts and negotiate payment arrangements when necessary.
- Maintain detailed records of billing, collections, and payment transactions.
- Generate regular aging reports and collection status updates for management.
- Perform other related duties as may be assigned.
What we're looking for
- Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- At least 2–3 years of experience in billing and collections, preferably in the telecommunications industry.
- Strong knowledge of billing systems, AR processes, and financial reconciliation.
- Proficient in MS Excel and accounting software (ERP experience is a plus).
- Excellent communication, negotiation, and problem-solving skills.
- Highly organized, detail-oriented, and able to meet deadlines.
- Customer-focused with the ability to handle billing concerns diplomatically.
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