billing and collection manager

3 days ago

Makati City, National Capital Region, Philippines Aickman and Greene Full time ₱1,000,000 - ₱1,500,000 per year

Reports To : CEO

Department : Finance / Accounting

Supervises : Accounting Supervisor

Job Summary

The Billing and Collection Manager is responsible for managing the company's invoicing, accounts receivable, and collection processes to ensure timely and accurate billing, prompt collection of payments, and healthy cash flow. In an IT company setting, this role requires close coordination with project teams, account managers, and clients to handle subscription-based services, project-based billings, and software license renewals while maintaining strong client relationships.

Key Responsibilities:

Billing Management

  • Oversee preparation, review, and issuance of accurate and timely invoices for software projects, subscriptions, and IT services.
  • Ensure billing terms and milestones comply with client contracts and service level agreements (SLAs).
  • Coordinate with sales, project management, and technical teams to validate billable deliverables.

Collections & Accounts Receivable

  • Monitor accounts receivable aging reports and follow up on overdue accounts.
  • Develop and implement collection strategies to minimize bad debts.
  • Negotiate payment plans and resolve disputes in a professional manner.

Process & Compliance

  • Ensure compliance with company policies, tax regulations, and accounting standards.
  • Maintain accurate and up-to-date billing and collection records in the accounting system.
  • Implement process improvements to increase efficiency and reduce billing errors.

Reporting & Analysis

  • Prepare regular reports on billing accuracy, collection performance, and cash flow projections.
  • Analyze trends in payment delays and recommend preventive measures.

Team Leadership

  • Supervise and train billing and collection staff.
  • Establish performance metrics and monitor team productivity.

Qualifications:

Education & Experience

  • Bachelor's degree in Accounting, Finance, or Business Administration preferably CPA.
  • At least 5 years of experience in billing, accounts receivable, or collections, preferably in an IT or service-based company.
  • Familiarity with subscription billing models, project-based invoicing, and client contracts.

Skills & Competencies

  • Strong knowledge of accounting principles and billing practices.
  • Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle NetSuite) and MS Excel.
  • Excellent communication and negotiation skills.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Ability to work under pressure and meet deadlines.

Job Type: Full-time

Pay: Php100, Php150,000.00 per month

Work Location: In person

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