IT Desktop Support

DUTIES AND RESPONSIBILITIES:1. Responsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.2. Diligently attends to assigned tickets and provides support within the specified SLAs3. Responsible with level 1 (phone & remote) & level 2 (on site) support.4. Regularly updates on the status of assigned service request or...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Desktop Support Analysts 1 provide technical support to local and remote users via telephone, email, interaction &/or with remote access resources on a daily basis, relying on experience and established procedures to analyze and resolve technical support incidents and problems.Key Accountabilities:Serve as the "go to" hands on IT resource for a respective...

SummaryDesktop Support Analysts 1 provide technical support to local and remote users via telephone, email, interaction &/or with remote access resources on a daily basis, relying on experience and established procedures to analyze and resolve technical support incidents and problems.Key Accountabilities:Serve as the "go to" hands on IT resource for a...

We would love for you to explore other opportunities within Asurion.The Desktop Support Analyst 2 is a member of the End User Services team and is the onsite IT resource serving their respective site. He/she can perform duties with minimal supervision and proactively identifies and drives the resolution issues. The Desktop Support Analyst 2 works under the...

OverviewIT Desktop Engineer role at IntouchCX. This role involves maintaining and repairing computers, hardware, and software in a break/fix environment. The ideal candidate is someone with a passion to provide generalized IT support and be an advocate of IT standards at IntouchCX.ResponsibilitiesPerform hardware troubleshooting which includes repairs,...

JOB DESCRIPTIONResponsible in the deployment, installation, pull-out and configuration of PC, Laptop, Printer.Diligently attends to assigned tickets and provides support within the specified SLAs.Regularly updates on the status of assigned service request or incident.Troubleshooting hardware problems, replaces defective parts and makes necessary escalation...

Position OverviewWe are looking for a skilled and experienced L2 Microsoft Support Engineer to join our IT operations team. This role involves handling escalated technical issues, providing in-depth support for Microsoft technologies, and collaborating with Level 1 engineers to resolve complex problems. The L2 Support Engineer will play a key role in...

QUALIFICATIONS:Graduate of BS Information TechnologyFresh graduates are welcome to apply but with relevant work experience is an advantageWith knowledge in computer hardware servicing/software /networkGood in verbal communication and interpersonal skillsCan drive both 2 and 4 WheelsRESPONSIBILITIES:Installation of computer hardwareDevelop and maintain local...