Service Engineer
2 weeks ago
We are seeking a skilled and dedicated Service Engineer to support our histopathology
medical devices and laboratory equipment. The Service Engineer will be responsible for the
installation, calibration, preventive and corrective maintenance, and repair of histopathology instruments such as tissue processors, embedding centers, microtomes, cryostats, and staining systems. This role ensures reliable performance of equipment in clinical and research laboratories while providing excellent technical support and training to clients.
Key Responsibilities
- Installation & Commissioning: Deliver, install, and configure histopathology equipment
- at client laboratories, ensuring proper calibration and functionality.
- Preventive Maintenance: Conduct scheduled servicing and performance verification to maximize uptime and prolong equipment life.
- Troubleshooting & Repairs: Diagnose technical problems, perform on-site repairs, or
- Calibration & Quality Assurance: Ensure instruments meet regulatory and quality
- Technical Support: Provide prompt assistance to clients regarding equipment usage,
- Documentation & Reporting: Maintain accurate service logs, maintenance reports, and
- Customer Training: Conduct user training sessions for laboratory staff on proper
- Collaboration: Work closely with sales and applications teams to address client
- Spare Parts & Inventory: Manage and request spare parts required for maintenance and
- Compliance: Adhere to health, safety, and regulatory requirements related to medical devices and laboratory environments.
Qualifications
- Bachelor's degree in Biomedical Engineering and Electronics
- At least 2–3 years of experience servicing medical devices, preferably in histopathology,
- Strong knowledge of mechanical, electrical, and electronic systems.
- Familiarity with laboratory standards (ISO, CAP, DOH, FDA) and safety protocols.
- Excellent diagnostic, analytical, and problem-solving skills.
- Good communication and customer service skills.
- Willingness to travel and provide on-site support across client laboratories.
Preferred skills
- Hands-on experience with tissue processors, microtomes, cryostats, and staining
- Certification or training from histopathology device manufacturers (e.g., Leica, Sakura,
- Knowledge of laboratory workflows and histopathology processes.
- Ability to read and interpret technical manuals, schematics, and service documents.
Work Environment
- Field-based role with regular travel to hospitals, laboratories, and research institutions.
- Exposure to laboratory environments, chemicals, and biological samples (with
- May require occasional work on weekends or after-hours to address urgent service needs
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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