Travel & Expense Care Team Lead

15 hours ago

Taguig, National Capital Region, Philippines Merck Group Full time ₱1,200,000 - ₱2,400,000 per year

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you've got big plans – so do we Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Job Summary
We are seeking an experienced and proactive Team Lead – Travel & Expense (T&E) to oversee the daily operations of our T&E team. This role is responsible for driving timely and accurate reconciliation of T&E accounts, resolving delinquencies, monitoring KPIs, preparing reports, and delivering insightful analysis to stakeholders. In addition, you will play a key role in developing team capabilities, coaching team members, and driving process improvements.
Key Responsibilities
Operational Management:

  • Lead and supervise the T&E team to ensure timely reconciliation of T&E accounts and resolution of outstanding issues and delinquencies.
  • Monitor and manage daily workflows, ensuring compliance with company policies and statutory requirements.
  • Serve as an escalation point for complex issues, providing resolution guidance and process clarifications.

Performance & Reporting

  • Define, track, and report on key KPIs related to T&E processes (e.g., policy compliance, aging reports, delinquency rates, reimbursement cycle times).
  • Perform periodic analysis of T&E spend and trends; identify anomalies and recommend corrective actions.
  • Prepare and present regular performance dashboards to senior management and stakeholders.

People Development

  • Coach, mentor, and develop team members to build a high-performing, collaborative, and engaged team.
  • Conduct regular one-on-one meetings, performance appraisals, and training sessions.
  • Foster a culture of continuous improvement and knowledge sharing within the team.

Process Improvement

  • Identify opportunities for process standardization, automation, and efficiency enhancements within the T&E function.
  • Collaborate with cross-functional teams (Finance, HR, AP, etc.) to drive improvements and resolve process gaps.
  • Support internal and external audits by providing required documentation and explanations.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Minimum 3 years of experience in a Team Lead or Supervisory role within Travel & Expense, Accounts Payable, or similar shared services functions.
  • Strong working knowledge of T&E systems (e.g., Concur, SAP, Oracle) and reconciliation processes.
  • Proven ability to manage KPIs, reporting, and root cause analysis.
  • Excellent problem-solving and conflict-resolution skills.
  • Strong leadership, communication, and people development abilities.
  • Detail-oriented with strong organizational and time-management skills.
  • Knowledgeable in Concur, SAP, Excel, Ppt

What we offer:
We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity

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