E-Commerce Virtual Assistant

2 days ago


Cebu City, Central Visayas, Philippines Cadre Crew Full time $70,000 - $120,000 per year

About the Role

Cadre Crew is hiring E-Commerce Virtual Assistants to support high-volume Amazon and Shopify brands. You'll join a managed Crew that handles customer support, order management, listing optimization, and inventory reconciliation — freeing founders to focus on scaling their businesses.

We're looking for detail-oriented professionals who thrive in fast-paced e-commerce environments and want to work with international clients and industry-leading tools.

Key Responsibilities

Customer Support & Returns – Respond to tickets within SLA (98% within 2 hours) via Gorgias, email, and chat.

Listings & Optimization – Update product content, keywords, and A/B tests weekly.

Order & Inventory Management – Reconcile orders across Amazon, Shopify, FBA, and 3PL systems daily.

Refunds & Reimbursements – Process returns and chase reimbursements 3× faster than industry norms.

Ad Monitoring (Optional) – Monitor TACoS, flag ad spend issues, and support PPC campaigns.

Weekly Reporting – Provide clear dashboards on CX metrics, TACoS, refunds, and inventory health.

Qualification

1–2 years of e-commerce VA or BPO experience (Amazon/Shopify preferred).

Familiarity with Gorgias, Helium10, SoStocked, Klaviyo, or Shopify Admin is a big plus.

Strong English communication skills (written and spoken).

Excellent organizational skills with high attention to detail.

Willing to work 9am to 5pm (EST).

Must work on-site.

Ability to problem-solve and work in a fast-paced environment.



  • Cebu City, Central Visayas, Philippines Cadre Crew Full time $25,000 - $40,000 per year

    Job DescriptionCadre Crew is hiring E-Commerce Virtual Assistants to support high-volume Amazon and Shopify brands. You'll join a managed Crew that handles customer support, order management, listing optimization, and inventory reconciliation — freeing founders to focus on scaling their businesses. We're looking for detail-oriented professionals who...


  • Cebu City, Central Visayas, Philippines TalentPop App Full time $40,000 - $60,000 per year

    Join TalentPop App as a Shopify / E-Commerce Assistant (Remote)Are you someone who thrives in the world of e-commerce and enjoys keeping operations smooth and organized? TalentPop App is on the lookout for a detail-oriented and driven individual to support our Shopify storefront. From keeping product listings polished to ensuring inventory flows without a...


  • Mandaue City, Central Visayas, Philippines Metro Retail Stores Group, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Responsible for supporting the E-Commerce team by assisting in the generation of accurate reports, applying monthly promotions, and managing data across various platforms. Also responsible for developing templates, analyzing sales and website performance, and providing actionable insights to improve online strategies. The role ensures clean and consolidated...


  • Angeles City, Central Luzon, Philippines REMCO Business Process Outsourcing Full time $30,000 per year

    Job description:We are seeking a creative and detail-oriented E-commerce Assistant with strong graphic design skills and hands-on experience managing online marketplaces such as Amazon, eBay, and others. In this role, you will help elevate our digital storefront, create compelling product visuals, and support efficient order fulfillment processes to ensure...


  • Bacolod City, Western Visayas, Philippines FiveStar, LLC Full time ₱180,000 - ₱216,000 per year

    Job Title: E-Commerce AdministratorLocation: On-site – Bacolod City, Negros Occidental, PhilippinesSalary: PHP 15,000 – 18,000/monthJob Type: Full-TimeAbout the Role:We are seeking a motivated and detail-oriented E-commerce Administrator to join our team. The ideal candidate will be responsible for managing online product listings, monitoring sales,...


  • Cebu City, Central Visayas, Philippines Evo Tech Software Solutions, Inc. Full time $70,000 - $120,000 per year

    Who We AreEvo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses...


  • Lapu-Lapu City, Central Visayas, Philippines TalentPop App Full time

    OverviewJoin TalentPop App as an E-Commerce Sales Support Specialist. We're redefining how e-commerce brands connect with customers by providing top-tier customer service and sales support that enhances every step of the buyer's journey. If you're motivated to turn questions into solutions and conversations into conversions, this role is for you.What You'll...


  • Iloilo City, Western Visayas, Philippines Virtual 360 Full time ₱15,000 - ₱150,000 per year

    We're Hiring: Virtual Executive AssistantWe are looking for a highly organized and proactive Executive Assistant to support our client's leadership team. The ideal candidate is resourceful, detail-oriented, and able to handle multiple priorities in a fast-paced environment. Responsibilities:Manage calendars, schedule meetings, and coordinate...

  • Virtual Assistant

    1 day ago


    Cebu City, Central Visayas, Philippines Cyberbacker Careers Full time

    Virtual Assistant (Non-Voice | WFH | No Experience Needed)Looking for a part-time or full-time Virtual Assistant gig you can do from home? No experience or diploma required — just be 18+Do transcription, scheduling, reports & admin tasksChoose PT (4hrs/day) or FT (8hrs/day)FREE training with allowanceJob stability, promotions & profit shareIn-house...


  • Cebu City, Central Visayas, Philippines Evo Tech Software Solutions Inc Full time $104,000 - $130,878 per year

    Who We AreEvo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses...