E-Commerce Virtual Assistant

5 days ago

Cebu City, Central Visayas, Philippines Cadre Crew Full time $70,000 - $120,000 per year

About the Role

Cadre Crew is hiring E-Commerce Virtual Assistants to support high-volume Amazon and Shopify brands. You'll join a managed Crew that handles customer support, order management, listing optimization, and inventory reconciliation — freeing founders to focus on scaling their businesses.

We're looking for detail-oriented professionals who thrive in fast-paced e-commerce environments and want to work with international clients and industry-leading tools.

Key Responsibilities

Customer Support & Returns – Respond to tickets within SLA (98% within 2 hours) via Gorgias, email, and chat.

Listings & Optimization – Update product content, keywords, and A/B tests weekly.

Order & Inventory Management – Reconcile orders across Amazon, Shopify, FBA, and 3PL systems daily.

Refunds & Reimbursements – Process returns and chase reimbursements 3× faster than industry norms.

Ad Monitoring (Optional) – Monitor TACoS, flag ad spend issues, and support PPC campaigns.

Weekly Reporting – Provide clear dashboards on CX metrics, TACoS, refunds, and inventory health.

Qualification

1–2 years of e-commerce VA or BPO experience (Amazon/Shopify preferred).

Familiarity with Gorgias, Helium10, SoStocked, Klaviyo, or Shopify Admin is a big plus.

Strong English communication skills (written and spoken).

Excellent organizational skills with high attention to detail.

Willing to work 9am to 5pm (EST).

Must work on-site.

Ability to problem-solve and work in a fast-paced environment.

  • E-Commerce Virtual Assistant

    5 days ago

    Cebu City, Central Visayas, Philippines Cadre Crew Full time ₱150,000 - ₱250,000 per year

    Job DescriptionCadre Crew is hiring E-Commerce Virtual Assistants to support high-volume Amazon and Shopify brands. You'll join a managed Crew that handles customer support, order management, listing optimization, and inventory reconciliation — freeing founders to focus on scaling their businesses. We're looking for detail-oriented professionals who...

  • E-commerce Store Manager

    2 weeks ago

    Angeles City, Central Luzon, Philippines VA Masters Full time ₱400,000 - ₱600,000 per year

    Role Overview:We're seeking a highly organized and proactive Virtual Assistant – E-Commerce Store Manager to join our fast-growing online business. In this role, you will oversee daily store operations, including customer service, order fulfillment, inventory management, and process optimization. The ideal candidate is detail-oriented, tech-savvy, and...

  • E-Commerce Administrator

    5 days ago

    Bacolod City, Western Visayas, Philippines FiveStar, LLC Full time ₱180,000 - ₱216,000 per year

    Job Title: E-Commerce AdministratorLocation: On-site – Bacolod City, Negros Occidental, PhilippinesSalary: PHP 15,000 – 18,000/monthJob Type: Full-TimeAbout the Role:We are seeking a motivated and detail-oriented E-commerce Administrator to join our team. The ideal candidate will be responsible for managing online product listings, monitoring sales,...

  • E-commerce Social Media Specialist

    5 days ago

    Cebu City, Central Visayas, Philippines Kaptan Talent Solutions, Inc. Full time ₱360,000 - ₱540,000 per year

    Social Media Specialist (E-commerce)Location: IT Park, Cebu city (WFH but may transition to Hybrid next year)Shift Schedule: 3pm-12amType: Full-timeRole OverviewAs the Social Media Assistant you will be passionate about social media with a keen eye for detail, bringing our campaigns and collections to life, being the port of call for all coordination of...

  • Data & E commerce Ops Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Evo Tech Software Solutions, Inc. Full time $70,000 - $120,000 per year

    Who We AreEvo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses...

  • Executive Assistant

    2 days ago

    Cebu City, Central Visayas, Philippines Project Assistant Full time ₱1,200,000 - ₱2,400,000 per year

    Company OverviewProject Assistant is a premier, mostly Philippine-based digital agency (we're a bit global with different folks working together across 5 continents), empowering US startups and enterprises with cutting-edge web solutions. Specializing in full-stack web applications, custom WordPress development, Shopify e-commerce, we've delivered 300+...

  • Virtual Assistant

    7 days ago

    Cebu City, Central Visayas, Philippines EC Assists Full time ₱150,000 - ₱250,000 per year

    Company DescriptionECAssists is a virtual talent agency and remote staffing partner that empowers businesses to scale by connecting them with highly skilled and culturally aligned virtual professionals. We focus on delivering top-tier talent to support businesses in achieving their goals. We pride ourselves on our dedication to client success and providing...

  • virtual assistant

    1 week ago

    Mandaue City, Central Visayas, Philippines Unibrew Industry Trading Full time ₱150,000 - ₱250,000 per year

    We are seeking a talented and detail-oriented Virtual Assistant (VA) provides remote administrative, technical, and creative support to clients, helping streamline operations and enhance overall business efficiency. Key responsibilities typically include managing calendars and emails, scheduling appointments, conducting online research, creating...

  • Data & E commerce Ops Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Evo Tech Software Solutions Inc Full time $104,000 - $130,878 per year

    Who We AreEvo Tech Software Solutions Inc. is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses...

  • Data & E-commerce Ops Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Evo Tech Software Solutions Inc Full time ₱104,000 - ₱130,878 per year

    Who We AreEvo Tech Software Solutions Inc.is a highly motivated team of professionals based in Cebu, Philippines, committed to providing tailored services to Carbon6's suite of solutions. With expertise in Web Development, e-Commerce Management, Data Analytics, and Graphic Design, we offer globally competitive solutions that empower our clients' businesses...