IT Technical Support

2 weeks ago

Pulong Santa Cruz, Calabarzon, Philippines Strategic Networks, Inc. Full time $40,000 - $60,000 per year
  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.

  • Technical Sales Engineer

    4 days ago

    Pulong Santa Cruz, Calabarzon, Philippines Energy Integrated Systems and Support Services Inc. Full time ₱900,000 - ₱1,200,000 per year

    Meet with clients to understand technical requirements and propose tailored solutionsDeliver technical presentations and product demonstrationsDraft proposals, cost estimates, and bid documentationCollaborate with engineering and operations teams to design client solutionsProvide pre-sales and post-sales technical supportMaintain CRM records and track sales...

  • Technical Support Engineer

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines Gloval Integrated Solutions and Technological Services Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Job descriptionTechnical Support Engineer1. Technical Support:Collaborate with the sales team to provide technical support and information during the sales process.Respond to customer inquiries and provide data on products, installation, and maintenance procedure.2. Needs Analysis:Assess customer requirements and recommend appropriate fire safety solutions,...

  • Technical Support Engineer

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines BAUEROV SYSTEM INDUSTRIES INCORPORATED Full time ₱1,440,000 - ₱3,000,000 per year

    Technical Sales EngineerA Technical Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.1. Technical Support:Collaborate with the sales team to provide technical support and information during the sales process.Respond to customer inquiries and provide data on...

  • Customer Technical Support, SaaS

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines Power Factors Full time ₱1,200,000 - ₱2,400,000 per year

    ABOUT POWER FACTORSPower Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power...

  • Customer Technical Support, SaaS

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines Power Factors Full time ₱900,000 - ₱1,200,000 per year

    ABOUT POWER FACTORSPower Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power...

  • Remote Technical Support Representative

    4 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines Mass Markets Full time

    OverviewJoin to apply for the Remote Technical Support Representative role at Mass MarketsMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the...

  • Registered Mechanical Engineer

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines RESONANZ TECHNICAL GROUP INC Full time ₱250,000 - ₱300,000 per year

    Location: Santa Rosa City, LagunaWork Schedule: Monday to SaturdayDuties and Responsibilities:Plan, design, and oversee preventive and corrective maintenance of mechanical systems and equipment (e.g., HVAC, pumps, compressors, generators, etc.)Conduct technical assessments, inspections, and diagnostics to identify system inefficiencies and mechanical...

  • Civil Engineer

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines RESONANZ TECHNICAL GROUP INC Full time ₱70,000 per year

    Duties and Responsibilities:Assist in preparing structural plans, drawings, and project documentation.Provide technical support to project engineers and site supervisors.Help coordinate civil/structural works with contractors, suppliers, and consultants.Conduct site measurements, inspections, and assist in project monitoring.Support in preparing progress...

  • Architect - Fresh Graduate

    2 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines RESONANZ TECHNICAL GROUP INC Full time ₱200,000 - ₱300,000 per year

    Duties and Responsibilities:Assist in preparing architectural drawings, layouts, and project documentation.Provide technical support to senior architects and project managers.Help coordinate design details with contractors, suppliers, and consultants.Conduct research on materials, products, and design requirements.Assist in preparing reports, cost estimates,...

  • Technical Support Engineer L1

    4 weeks ago

    Pulong Santa Cruz, Calabarzon, Philippines Sophos Full time

    Technical Support Engineer L1 (Network Security)Req#: 0c61d347-db05-4787-b1e1-a6fb38b0a06eAbout UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native...