Data Entry

1 week ago

Manila, National Capital Region, Philippines Private Advertiser Full time $40,000 - $60,000 per year

Join our dynamic team as we seek 1 dedicated individual to fill the role of Order Processing Specialist, offering unparalleled accuracy and efficiency in meeting customer demands. Operating remotely from any part of the Philippines, this positions promise a fulfilling career opportunity with no geographic constraints.

Key Responsibilities:

Customer Service Team Support:

  • Ensure timely achievement of cut-off times.
  • Contribute to team performance enhancement.
  • Foster a collaborative teamwork environment within the team.

Sales Team Assistance:

  • Aid in the preparation of Sales Quotations.
  • Verify item availability promptly.
  • Accommodate requests for Sales order modifications.

Professional Customer Handling:

  • Handle customer inquiries with professionalism and adhere to proper phone/email etiquette, ensuring customer satisfaction.

Sales Promotion and Support:

  • Share promotional materials and special offers with customers to drive sales.

Order Management and Follow-up:

  • Follow up with customers regarding outstanding orders.
  • Issue goods return notes and stock exchange forms as needed.
  • Process credit/debit/stock transfer request forms accurately.

Collaboration and Communication:

  • Collaborate closely with the purchasing team, conveying specific customer requirements.
  • Liaise with logistics, purchasing, and sales teams regarding stock and delivery issues.

Additional Responsibilities:

  • Undertake any ad-hoc duties as assigned.

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