CSR- Phone interview Up to 29k

3 days ago

Angeles City, Central Luzon, Philippines E-WORLD STAFFING SERVICES Full time ₱240,000 - ₱360,000 per year

About the Role

Looking to embark on an exciting career in customer service? E-WORLD STAFFING SERVICES' is seeking a talented Customer Service Representative to join our dynamic team based in Angeles City, Pampanga. This full-time role offers competitive pay up to 29k, fantastic career development opportunities, and the chance to be part of a thriving, customer-focused organisation.

What You'll Be Doing

  1. Handling inbound customer calls and providing exceptional service and support
  2. Resolving customer inquiries and complaints in a professional and efficient manner
  3. Updating customer records and maintaining accurate documentation
  4. Identifying upselling and cross-selling opportunities to enhance the customer experience
  5. Collaborating with team members to share best practices and improve processes
  6. Adhering to all company policies, procedures, and quality standards

What We're Looking For

  1. Strong communication and interpersonal skills with the ability to build rapport with customers
  2. Excellent problem-solving and decision-making abilities
  3. Proficient in using computer systems and technology
  4. Prior experience in a customer service or call centre environment is highly desirable
  5. A positive, friendly, and enthusiastic attitude with a genuine passion for delivering outstanding service

What We Offer

  1. Competitive salary up to 29k with opportunities for growth and advancement
  2. Comprehensive benefits package including health insurance, retirement plans, and paid time off
  3. Ongoing training and development to enhance your skills and support your career progression
  4. Positive, collaborative, and supportive work environment
  5. Opportunities to contribute to the company's success and make a meaningful impact

About Us

E-WORLD STAFFING SERVICES' is a leading provider of customer service solutions, with a strong reputation for delivering exceptional service and support to our clients. Our mission is to create a positive and enriching work environment for our employees, while driving innovation and growth within the industry. We are committed to the continuous development of our team and providing them with the resources and tools they need to thrive.

If you're passionate about customer service and eager to join a dynamic and forward-thinking organisation, we encourage you to apply now.

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