Senior Manager

5 days ago

Ayala Alabang, National Capital Region, Philippines Cobden & Carter International Full time

Job Summary:

We are looking for an experienced Senior Manager to lead compliance operations within a global financial or shared services environment. This position is responsible for overseeing client onboarding and regulatory review processes, ensuring operational excellence, risk mitigation, and alignment with regulatory frameworks. The ideal candidate will bring strong leadership, analytical thinking, and stakeholder management skills.

Responsibilities:

  • Lead and manage a team responsible for executing client data verification and regulatory review processes for international financial services clients.
  • Ensure all operations comply with relevant risk, compliance, and anti-financial crime standards and internal quality benchmarks.
  • Design and implement operational frameworks, quality controls, and review protocols to enhance accuracy and efficiency.
  • Review client documentation and process outputs to identify potential risks, discrepancies, or irregularities.
  • Collaborate with compliance, legal, and operations stakeholders to drive alignment with policy updates and regulatory expectations.
  • Generate reports, insights, and metrics to support senior leadership in decision-making and risk monitoring.
  • Develop team capabilities through regular coaching, process training, and adherence to evolving industry regulations.
  • Stay informed of changes in global regulatory trends and incorporate best practices into process enhancements.

Qualifications:

  • At least 8 years of experience in compliance, operations, risk management, or regulatory support roles within the financial services, BPO, or shared services industry.
  • In-depth understanding of regulatory frameworks related to customer onboarding, financial crime prevention, or risk governance.
  • Proven track record in leading teams, setting operational goals, and delivering against performance metrics.
  • Strong attention to detail and analytical mindset for reviewing client and operational data.
  • Effective communicator with strong stakeholder management and reporting capabilities.
  • Experience in working across global time zones and cross-functional teams.
  • Bachelor's degree in Business, Finance, Risk, Law, or related field (certifications in compliance or risk are an advantage).

Work Setup:

Shift: Night shift

Setup: Onsite

Location: Alabang City

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.

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