Reports Analyst, Sales Compensation

Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).

It's not everyday that you consider starting a new career. We're Acquire BPO, and we're happy that someone as talented as you is considering this role. First, a little about our client: RingCentral is a $2 Billion+ annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. They invest more than $250 million annually to ensure their AI-enabled technology and platforms meet or exceed the needs of customers.

RingSense AI is RingCentral's proprietary AI solution. It's designed to fit the business needs of customers, orchestrated to be accurate and precise, and built on the same open platform principles that RingCentral applies to their core software solutions.

This is where you and your skills come in. We're currently looking for a Reports Analyst

The Reports Analyst will be responsible for handling the data quality checks to ensure the accuracy of the data needed for systems and reporting automations. In this role, you will also be documenting and streamlining systems processes that can help in maintaining existing processes.

• Systems Management. Documenting and maintaining crediting processes and sales reports as the business evolves. Validating crediting data, identifying computational/mathematical gaps, and ensuring that credit guidelines and company policies are applied to all sales. Together with the automation team, create management reports and dashboards using data visualization tools (Tableau, Excel) to monitor daily operations and performance.
• Collaboration and Communication. Partner with cross-functional teams to develop and expand business know-how.
• Stakeholder Management. Build and maintain strong, productive relationships with internal stakeholders. Act as a POC to ensure effective communication and managing expectations within the company.
• Regular Data Reporting. Establish regular reporting cadence with business unit management to promote a data-driven approach to monitoring business operations.
• Basic Systems Know How. Knowledge of how various systems processes operate and interact with each other to generate and automate report dashboards.

To succeed in this role you must have the following:

• Open for fresh graduates with a 4-year degree, preferably in Engineering, Statistics, Computer Science, or any relevant field
• Preferably with 2+ years of experience in analytics, business process design, and/or consulting
• Strong working knowledge of data analytics using Excel in building usable reports.
• Exposure in the sales operations and/or SaaS industry.
• Experience utilizing Salesforce or other enterprise-grade CRMs.
• Excellent English communication skills.

Desired Qualifications:

• Analytical and Reporting Skills - Proficient in using MS Excel to build usable reports. Possesses strong business intuition. Experience with SQL and Hadoop or other database platforms.
• Communication Skills - Excellent oral and written communication skills
• Systems and Technology Savvy - Ability to use MS Excel in building usable reports. Experience in using data engineering techniques to clean and process data. Experience with SQL and Hadoop or other database platforms. Experience in Tableau, Alteryx, and Salesforce
• Shift - Amenable to work on a night shift schedule (e.g., 3am -12nn Tuesday to Saturday)
• Hybrid Work Setup - Willing to work in a hybrid setup days in the office per month, Cubao or Ortigas)

What we offer:

• Comprehensive HMO package (medical and dental)
• Paid time off and paid sick leave
• Quarterly Performance Bonus
• Employee Assistance and Wellness Programs

About RingCentral/Acquire BPO

RingCentral, Inc. is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia's largest outsourcer to the Philippines.

We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.

As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.

Acquire BPO is an equal-opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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