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Technical Support Specialist

2 weeks ago

Olongapo City, Central Luzon, Philippines JAV Resource Corporation Full time $104,000 - $130,878 per year

Join our growing Team as a Technical Support Engineer

Are you an Electrical Engineer tired of working in the field? Do you prefer the comfort of an air-conditioned office over the harsh sun and unpredictable rain? We've got the perfect opportunity for you

We're looking for a dedicated and skilled Technical Support Engineer to join our dynamic team. This isn't your typical field-based engineering role. Instead, you'll be working in our well-equipped office, collaborating with co-engineers, providing crucial support and solutions to our clients.

What You'll Do:

  • Provide expert technical support: You'll be the go-to person for our clients, helping them troubleshoot and resolve issues with their solar inverter and/or battery.
  • Collaborate with a team: Work closely with our equally dynamic engineers to collaborate and provide comprehensive solutions for our clients and stakeholders.
  • Innovate and learn: Stay ahead of the curve by continuously learning about our latest technologies and developing creative solutions for complex problems.

What We're Looking For:

  • A Bachelor's degree in Electrical Engineering or related field.
  • Strong problem-solving skills and a knack for explaining complex technical information clearly.
  • Excellent communication skills, both written and verbal.
  • A passion for technology and a desire to help others.
  • Previous experience in a technical support role is a plus, but not required.

Why You'll Love This Job:

  • Work-life balance: Enjoy a consistent, office-based schedule without the demands of unpredictable field work.
  • Comfortable environment: Say goodbye to sun hats and rain gear You'll work in a climate-controlled, professional setting.
  • Career growth: We invest in our employees and offer opportunities for professional development and advancement.
  • Competitive salary and benefits: We offer a great compensation package that recognizes your skills and hard work.

If you're an Electrical Engineer looking for a change and want to apply your skills in a new, exciting way, we want to hear from you Apply now to become our next Technical Support Engineer and start a rewarding new chapter in your career.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Olongapo City 2200 P03: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person