IT Infrastructure Lead

5 days ago

Makati City, National Capital Region, Philippines WeSearch@Searchers & Staffers Corp. Full time ₱1,500,000 - ₱2,500,000 per year

About the Company

  • Leading food and beverage company specializing in products such as instant noodles, biscuits, baked goods, culinary aids, and alternative meat products. Our mission is to deliver innovative and high-quality food solutions while ensuring operational excellence and sustainability.

About the Role

  • We are seeking an IT Infrastructure Lead to oversee and ensure the seamless operation of IT infrastructure across all sites. This role is pivotal in maintaining the reliability and efficiency of IT systems, including servers, networks, firewalls, telephony, cybersecurity, and data centers, ensuring 24/7 operational support.

Key Responsibilities

  • Lead and support IT infrastructure operations across multiple sites, ensuring systems meet service levels.
  • Manage and resolve infrastructure incidents, outages, and escalations in a timely manner.
  • Provide technical expertise on servers (Windows, Linux, VMware), networks (LAN/WAN, Cisco, HP), and firewalls.
  • Oversee system availability, performance, and capacity planning to minimize downtime.
  • Implement ITIL best practices in incident, problem, and change management.
  • Work with IT management to establish standards, policies, and best practices.
  • Coordinate with third-party vendors for support and service contracts.
  • Conduct disaster recovery (DR) testing and ensure business continuity.
  • Lead, mentor, and develop the IT infrastructure team.

Qualifications

  • Bachelor's degree in IT, Computer Engineering, or a related field.
  • Solid background in IT infrastructure operations and service delivery.
  • Hands-on experience with Windows/Linux servers, VMware, Cisco/HP networking, and firewalls.
  • Experience in cybersecurity, IT audit, or controls is an advantage.
  • Knowledge of ITIL methodology, with certification preferred.
  • At least 3 years of experience leading an IT infrastructure or operations team.
  • Strong problem-solving, leadership, and communication skills.

Preferred Certifications

  • ITIL, Microsoft, VMware, Linux, Cisco, or HP certifications.

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