Xero Specialist

2 days ago

Manila, National Capital Region, Philippines Intouch Tech Ltd Full time
The Role: Xero Specialist (Billing & Finance Operations)

Intouch Tech is a fast-growing IT, Cybersecurity and Telecoms provider supporting businesses across the UK. We're looking for a highly organised Xero Specialist to take ownership of our day-to-day finance operations — ensuring our records in Xero are accurate, up to date, and audit-ready.

You'll be the go-to person for billing workflows, supplier invoice processing, reconciliations, customer account management and reporting, with additional responsibility for supporting telecoms billing (ZOEY/Union Street) and feeding validated payroll data (via Hubstaff) into our monthly process.

This is a key role in the business with room to grow as we scale.


Key Responsibilities
Xero Ownership & Bookkeeping
  • Maintain accurate financial records within Xero (sales, purchases, bank transactions, allocations)
  • Perform bank reconciliations and resolve discrepancies promptly
  • Post and reconcile customer receipts, supplier payments, and transfers
  • Keep the chart of accounts tidy and support month-end readiness
Accounts Receivable (Sales Ledger)
  • Raise or manage customer invoices and ensure correct coding and customer details
  • Handle payment reminders, account queries, disputes, and credit note support
  • Maintain clean customer records and improve debtor control processes
Accounts Payable (Purchase Ledger)
  • Process supplier invoices, ensure correct approvals/coding, and match supporting documentation
  • Prepare payment runs and track payment status and supplier communications
  • Maintain supplier records and support cost control visibility
Billing Operations (Telecoms)
  • Support monthly telecoms billing using ZOEY (Union Street)
  • Ensure billing outputs align to customer agreements and flow correctly into finance records
  • Assist with billing adjustments, credits, and customer billing queries
Payroll Support (Data Preparation)
  • Review and validate Hubstaff time-tracking data
  • Prepare monthly payroll inputs (leave, overtime, absences) for submission
  • Support payroll accuracy by ensuring consistent reporting and approvals
Admin & Operational Support (as needed)
  • Maintain accurate CRM records relating to billing/customer accounts
  • Support internal teams with finance admin queries and documentation
  • Assist leadership with basic reporting, data checks, and operational tasks

About You

You'll thrive in this role if you have:

  • Strong working experience with Xero (confident owning day-to-day bookkeeping)
  • Minimum of 1 year hands-on experience working with Xero accounting software
  • Excellent attention to detail and a process-driven mindset
  • Experience across accounts payable/receivable and reconciliations
  • At least 1 year of experience in accounts payable and accounts receivable functions
  • Clear, confident communication — comfortable chasing payments and resolving queries
  • Good IT literacy (Microsoft 365, cloud systems, CRMs)

Nice to have:

  • Telecoms billing experience (ZOEY/Union Street)
  • Hubstaff/time-tracking or payroll prep experience
  • Experience with HR systems (Breathe HR or similar)

Why Join Intouch Tech?
  • Competitive salary
  • Performance-related bonus scheme
  • Employer contributory pension
  • 16 days annual leave + all UK public holidays
  • Fully remote role
  • Supportive team, training and clear progression routes

How to Apply

If this sounds like the right role for you, we'd love to hear from you.

Simply upload your CV with your phone number and email, and we'll be in touch.

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