Order Entry Specialist
1 week ago
This is a remote position.
Job HighlightsContract: Independent Contractor
Schedule: 20 hours per week, Flexible within NZ time zone
Position Summary
You are responsible for supporting the sales function of the business, including liaising with customers and entering orders into our system ready for project handover.
Client Overview
A growing construction company specializing in door solutions for commercial and residential buildings. They collaborate with architectural firms and contractors to deliver comprehensive door systems — from initial estimation through final installation. The company's structure includes project consultants managing client relationships while being supported by a skilled internal estimation and operations team.
Reports To: Sales Team Leader
Key Accountabilities
- Orders entered within 1 day of receiving order
- Orders entered correctly
- Enter orders from pre hangers and merchants into the system
- Liaise with pre hangers/merchants to gather additional information where required
- Enter project orders accurately into the system
- Send thank-you emails for all project orders placed
- Collect and record all required project data in the system
- Complete project books for all project orders
- Close "won" sales in the CRM
- Prepare all necessary documentation for project consultants and estimators to complete handovers
- Ensure all documentation and data entry meet company accuracy standards
- Follow up with internal and external teams to resolve order-related issues promptly
- Basic arithmetic and English proficiency
- Understanding of basic finance principles
- Experience in the construction industry (preferred)
- Experience in telemarketing or customer contact roles (advantageous)
- Familiarity with CRM systems and order management processes
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Comfortable using CRM and order processing tools
- Enjoys working with people
- Excellent written and verbal communication skills
- Calm and professional under pressure
- Problem-solving mindset
- Consistent, accurate, and detail-oriented
- Strong organizational and time management skills
- Ability to meet deadlines and work independently
Able to independently and accurately enter orders into the system within 2 weeks of starting
- Bi-weekly 1-on-1 meetings with Sales Team Leader
- Attendance in other team meetings as required
All orders entered within 1 day of receipt
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR_29123_JOB
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