Cleaning Supervisor

KEY ACCOUNT RESPONSIBILITIES:

CLEANING STANDARDS

• Ensuring that XISCO cleaning standards are met by assigning tasks, inspecting work, and training staff.
• Routine walkthrough inspection of common areas such as the lobby, comfort rooms, conference/meeting rooms, etc. for cleanliness.
• Ensure monitoring checklists are properly filled up and tasks required are performed.

SAFETY AND SANITATION

• Ensuring that staff and customers are safe by ensuring compliance with safety and sanitation policies.
• Lead the team in the safety performance of the team such as wearing the PPE, etc.
• Maintain the sanitation requirements of the client.
• Establish and educate staff on cleanliness, tidiness, and hygiene standards.
• Report immediately the occurrence of any incidents-accident, property damage etc. to the Account Manager and HO HSE.

CUSTOMER SERVICE

• Providing excellent customer service by listening to complaints and suggestions and providing constructive feedback to staff.

INVENTORY

• Maintaining inventory lists and ordering supplies when needed.
• Timely request/ordering of supplies and materials.
• Ensure the availability of sufficient supplies and materials.

SCHEDULING

• Scheduling shifts and arranging for replacements when staff are absent.
• Planned activities are set and performed as scheduled.
• Personnel schedule for business continuity, and readiness in times of emergencies.

TRAINING

• Training new employees on cleaning and maintenance tasks.
• Check the training profile of personnel and monitor the completion of required training (mandatory and technical).

PERFORMANCE MONITORING

• Overseeing staff performance daily and providing feedback and coaching.

CLIENT REQUESTS

• Responding to client requests and complaints in a timely and professional manner.

QUALIFICATIONS:

• Preferably 2-3 years of experience and up of experience in a Housekeeping Supervisor or similar role. With NCII Housekeeping is an advantage.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Working knowledge in the use of industrial cleaning equipment, cleaning and sanitation products, techniques, and methods/applications.
• With computer/laptop know-how for reports requirements.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• At-least with a High School Diploma.

Job Type: Full-time

Pay: From Php40,000.00 per month

Benefits:

• Health insurance

Ability to commute/relocate:

• Meycauayan City 3020 P03: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Senior High School (Required)

Experience:

• Supervising: 1 year (Required)

License/Certification:

• NCII in Housekeeping (Required)

Work Location: In person