Customer Support Agent

2 days ago

Paranaque City, Calabarzon, Philippines BruntWork Full time

This is a remote position.

Job Highlights:
  • Contract type: Independent Contractor
  • Schedule: 10 AM to 5:30 PM Central Time with 30 mins unpaid break 7 hrs per day (35 hrs per week)
Client Overview:

Join a dynamic and rapidly growing online vitamin business dedicated to providing top-quality products to customers across Australia. As the demand for their products continues to rise, they are seeking a passionate Customer Support Specialist to deliver outstanding support across various channels. If you thrive on helping customers and want to contribute to the success of an exciting ecommerce company, this opportunity is for you

Job Description:

As a Customer Support Specialist, you will be the face and voice of our business, handling live chat, social media, emails, orders, refunds, and other customer needs. Your primary goal is to cultivate raving fans by providing empathetic, thoughtful, and prompt support. If you possess exceptional written English skills, enjoy problem-solving, and are committed to wowing customers every day, we invite you to be a part of our team.

Responsibilities:
  • Respond promptly to live chat questions and inquiries from customers visiting the website
  • Answer customer emails with a thoughtful and timely approach
  • Monitor social media channels, especially Facebook; delete inappropriate comments and respond appropriately to customer queries
  • Process orders, refunds, and address various customer requests in a timely and efficient manner

Requirements
  • Strong written and verbal English skills
  • Empathetic communication style with a genuine desire to help customers
  • Ability to multitask across various channels and efficiently manage a high volume of inquiries
  • Passion for delivering exceptional support and creating happy customers
Benefits Independent Contractor Perks:
  • HMO Coverage for eligible locations
  • Permanent Work from home
  • Immediate Hiring
  • Steady Freelance job
Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_28826_JOB

  • Customer Service Agent

    4 days ago

    Paranaque City, Calabarzon, Philippines BruntWork Full time

    This is a remote position. Job HighlightsContract: Independent ContractorSchedule:  Saturday-Wednesday (Off Thursday/Friday) - 2pm-11pm PH Time Sunday-Thursday (Off Friday/Saturday) - 4pm-1am OR 6pm-3am (Whichever the agent would like to work) PH Time Friday-Tuesday (Off Wednesday/Thursday) - 2pm-11pm PH Time Overview Our client is a specialized...

  • Sales Agent

    4 days ago

    Paranaque City, Calabarzon, Philippines SS COMMERCIAL INC Full time ₱250,000 - ₱750,000 per year

    About the role We are seeking an enthusiastic and driven Sales Agent to join our dynamic team at SS COMMERCIAL INC' in Paranaque City, Metro Manila. As a Sales Agent, you will play a vital role in our company's growth by prospecting, engaging, and converting leads into loyal customers. This is a full-time position that offers excellent opportunities for...

  • Sales Agent

    4 days ago

    Paranaque City, Calabarzon, Philippines WitPay Inc. Full time ₱216,000 - ₱240,000 per year

    Sales AgentResponsibilities:Research potential leads from business directories, web searches, or digital resources.Contact potential customers through phone calls and emails.Determine customer needs and offer product or service solutions and support.Deliver customized, targeted sales strategies.Close sales and lead customer through the purchasing...

  • Global Forwarding Agent(Ocean Import)

    2 weeks ago

    Paranaque City, Calabarzon, Philippines C.H. Robinson Full time ₱800,000 - ₱1,200,000 per year

    Job ID: R46049Global Forwarding Agent(Ocean Import) Primary Location: Paranaque City PhilippinesWe're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global...

  • Global Forwarding Agent(Ocean Import)

    2 weeks ago

    Paranaque City, Calabarzon, Philippines C.H. ROBINSON FREIGHT SERVICES (THAILAND) CO., LTD. Full time ₱1,200,000 - ₱2,400,000 per year

    We're C.H. Robinson, one of the world's largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be the perfect role for you. As a Global Forwarding Agent, you will be your customers' primary contact responsible for managing and operating...

  • Central Reservations Agent

    2 days ago

    Paranaque City, Calabarzon, Philippines MicroSourcing Full time ₱900,000 - ₱1,200,000 per year

    Position:Central Reservations AgentLocation:Baclaran, PanaqueWork Setup & Shift:Onsite | DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.A Collaborative Spirit:...

  • Travel booking Agent

    1 week ago

    Paranaque City, Calabarzon, Philippines Sapient Global Full time ₱144,000 - ₱336,000 per year

    Are you thrilled about delivering outstanding customer service? We're looking for a vibrant Call Center Agent to join our team in ManilaIf you're a high school graduate (old curriculum) and eager to work onsite, this opportunity is for youYour Key ResponsibilitiesDeliver precise details regarding travel products, policies, and procedures.Handle and resolve...

  • Supervisor, Customer Support

    4 days ago

    Paranaque City, Calabarzon, Philippines Solaire Resort Full time ₱900,000 - ₱1,200,000 per year

    · Supervise and mentor a team of customer support representatives handling inquiries via chat, email, and phone call· Monitor team performance metrics and ensure adherence to SLAs and quality standards· Identify training needs and conduct regular coaching and performance reviews· Report recurring issues and liaise with other teams and departments to have...

  • Customer Support Specialist

    4 days ago

    Paranaque City, Calabarzon, Philippines Proterial Full time ₱800,000 - ₱1,200,000 per year

    Location:Paranaque City, National Capital Region (Manila), PhilippinesJob ID:R0104281Date Posted: Company Name:HITACHI ENERGY PHILIPPINES, INC.Profession (Job Category):Sales, Marketing & Product ManagementJob Schedule:Full timeRemote:NoJob Description:The opportunity:The Customer Support Specialist provides internal and external customer support (e.g....

  • Customer Operations Support

    4 days ago

    Paranaque City, Calabarzon, Philippines CEVA IT SHARED SERVICE Full time ₱900,000 - ₱1,200,000 per year

    The Customer Operations Support's mission is to support Business Development and Key Account Management teams and translate customer needs into execution process, act as the bridge between Front office and IFFO / operation teams.WHAT ARE YOU GOING TO DO?Accounts Management/Handling and Customer Care:Assist Business Development and Key Accounts with visits to...