IT Coordinator

3 days ago


Work from Home, Philippines SMA Support Services Full time ₱504,000 per year

Qualifications

Technical Support & Troubleshooting

  • Provide basic troubleshooting for company devices.
  • Escalate advanced issues to the System Admin as needed.
  • Assist employees with login issues, application access, and device usage.

Device Setup & Maintenance

  • Assist with installation and setup of company devices under the supervision of the System Admin.
  • Perform routine updates, checks, and upkeep of devices as directed.
  • Support equipment preparation for new hires and collection from exiting employees.

Asset & Data Management

  • Maintain accurate records of all company technology assets in the inventory system.
  • Update trackers and sheets for device assignment, usage logs, and user activity as needed.
  • Support data organization and help maintain structured filing/reporting systems.
  • Assist in generating usage or device-related reports when requested.

Process & Compliance Support

  • Follow established IT processes and assist in keeping process documents updated.
  • Monitor for any device or system irregularities and report to the System Administrator.
  • Assist in basic security practices, such as communicating reminders about device care, safe usage, and handling of sensitive information.

Collaboration & Assistance

  • Support other departments with exporting data, generating simple reports, and updating trackers.
  • Assist with basic setup of tools such as softphones, CRM accounts, and other essential software under guidance.
  • Perform other related duties as assigned by the System Administrator or Management.

Offer

  • Work-from-home setup
  • Long-term/full-time position
  • Salary offer is at 42,000 gross
  • Pay begins on day 1 of training
  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
  • Paid Leaves
  • Attendance and performance-based incentives
  • Quarterly In-person Team-Buildings
  • Annual Company Outing
  • Annual Year-End Party
  • Annual Performance Review
  • 13th-month pay, Government-mandated benefits:
  • MP2 Contributions
  • Career Advancement Opportunities

Link to the employment applicationTo submit your application, please fill out this form. Strictly only candidates who apply to the form will be processed.

Job Type: Full-time

Pay: Php42,000.00 per month

Work Location: Remote


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