Supply Chain Coordinator
4 days ago
Job Summary:
The DTS Coordinator is responsible for planning, coordinating, and monitoring deliveries from Direct-to-Store (DTS) vendors directly to our Micro Fulfillment Centers (MFCs). This role ensures that MFCs receive the right products at the right time and quantity to meet customer demand while maintaining high service levels and minimal stockouts.
The position plays a crucial role in vendor collaboration, delivery monitoring, commercial alignment, and performance reporting, working closely with MFC Planners, the Vendor Management Lead, the Commercial team, and Warehouse Operations to ensure seamless execution of DTS deliveries and new product introductions.
Key Responsibilities:
Delivery Coordination & Planning
- Align daily and weekly delivery schedules with DTS vendors based on MFC demand and NPI timelines.
- Ensure deliveries are made according to agreed timelines, quantities, and shelf-life standards.
- Monitor real-time delivery progress and resolve any issues that may impact service levels or NPI launch dates.
Performance Monitoring & Reporting
- Track vendor performance metrics, including fill rate, OTIF (On-Time, In-Full), and NPI fulfillment rates.
- Maintain accurate delivery records for performance analysis.
- Support vendor and commercial reviews with data-driven insights and recommendations.
Vendor, MFC & Commercial Alignment
- Collaborate with MFC Planners to align vendor deliveries with forecasted demand.
- Coordinate with the Commercial team on NPI availability to ensure on-time launch in MFCs.
- Communicate changes in delivery plans to vendors, MFCs, and Commercial stakeholders promptly.
- Escalate persistent delivery issues to the Vendor Management Lead and Commercial leads for resolution.
Cross-functional Collaboration
- Work closely with Vendor Management, Commercial, and MFC Operations teams to resolve supply chain bottlenecks.
- Participate in planning meetings to address vendor capacity, lead time, NPI timelines, and seasonal demand surges.
Knowledge, skills and experience requirements:
- Experience working with FMCG vendors, commercial teams, or e-commerce distribution.
- Familiarity with ERP systems and vendor performance tracking tools.
- Problem-solving mindset with a proactive approach to issue resolution.
- Team player who can balance operational priorities with commercial objectives.
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