Loan Compliance Officer

1 day ago

Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time $70,000 - $120,000 per year

You will be required to assist in all aspects of mortgage compliance, ensuring all loan files meet applicable legislation, lender requirements, and internal policies, which may at times extend beyond the duties listed below.

Managing the compliance and audit process daily, such as reviewing loan submissions, checking supporting documents, and liaising with brokers and lenders to ensure applications are accurate and compliant with industry standards.

This will require you to verify that all required documentation is uploaded in the system, review and adjust loan files to meet quality standards, and ensure strict adherence to ASIC regulations and lender checklists while maintaining clear communication with stakeholders.

Other responsibilities include but are not limited to:

  • Conduct compliance audits on Australian mortgage files.
  • Review loan submissions and make necessary adjustments to meet lender and regulatory requirements.
  • Ensure client documents are complete and uploaded in systems such as Infynity, Flex, and MyCRM.
  • Maintain accurate and comprehensive records of all audit activities, findings, and decisions.
  • Follow lender checklists and industry regulations to ensure end-to-end compliance.
  • Monitor and identify gaps, risks, and potential non-compliance issues, providing recommendations for resolution.
  • Deliver exceptional customer service when engaging with clients and other stakeholders involved in the loan application process.

You will be fully trained in the specific compliance and audit requirements and you will be responsible for prioritising your daily workload.

We always encourage continuous improvement and team development, improving internal tasks and procedures, communication with clients and stakeholders, and ensuring a high level of product and lender policy knowledge.

Responsibilities:

  • Higher education degree preferred.
  • 3-5 years in mortgage compliance or 7+ years overall mortgage experience.
  • Strong background in loan processing.
  • Proficient in Infynity, Flex, MyCRM, or similar platforms.
  • Deep understanding of ASIC regulations, Australian lender policies, and compliance standards.
  • Knowledge of Australian mortgage products and regulatory updates.
  • Experience with major Australian lenders highly regarded.
  • Honest, reliable, and detail-oriented.
  • Excellent problem-solving, analytical, and communication skills (verbal and written).

Join our team and enjoy these benefits & perks:

  • Medical, dental, and life insurance from day one
  • Paid vacation and sick leave (with quarterly conversion)
  • Competitive salary and annual appraisals
  • Financial assistance program
  • Mandatory government benefits and 13th-month pay
  • Complimentary sleeping quarters and free coffee
  • Free access to office fitness and wellness facilities
  • Regular company events, promoting work-life balance and career growth

Only shortlisted candidates will be contacted

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