Collections Assistant

7 days ago

Makati City, National Capital Region, Philippines Inquirer Interactive Full time

The collections assistant is responsible for managing the company's accounts receivable which includes monitoring of collections, actively following up on overdue invoices, handling customer inquiries related to outstanding balances, and ensuring the timely collection of payments. The position requires experience in debt recovery, attention to detail and the ability to professionally manage and interact with client representatives.

key responsibilities

  1. monitoring and recording of collections: verify incoming bank and check payments and issue collection receipts in a timely manner. ensure accurate and timely posting of transactions in the company's records

  2. completion of reminders and collection follow up: monitor the accounts receivable (ar) aging report daily to identify and flag accounts for follow-up and escalation.

  3. account monitoring: monitor the accounts receivable (ar) aging report daily to identify and flag accounts for follow-up and escalation.

  4. soa preparation and reconciliation: prepare statements of account and computation of interest on overdue accounts for all assigned clients. Initiate regular reconciliation with key accounts.

  5. inquiry handling: serve as the first point of contact for customer inquiries regarding their outstanding balances, and route complex disputes or payment negotiations to the assistant manager for billing and collections.

  6. document handling and filing: support back up and digitization of billing and collection documents to ensure accessibility during collection and support client inquiries

  7. reporting support: support the preparation of supporting reports relevant to collection

  8. Minimum Qualifications: Education and Background : College graduate preferably major in Finance, Accountancy, Commerce or equivalent

  9. Work Experience : 1 to 2 years experience in relevant roles such as Data Entry, Accounts Receivable (AR) or Billing

Inquirer Interactive, Inc., better known as , is the official news website and social media arm of the INQUIRER Group of Companies (IGC). It has been at the forefront of online news publishing for the past 27 years. features breaking news 24/7, as well as the latest on national and foreign issues and current events. It also highlights compelling commentaries and features on Politics, Entertainment, Sports, Lifestyle, Business, and Technology, as well as stories from around the world that are relevant to Filipinos overseas. offers multimedia features, easy channel navigation, strong social media presence and numerous engagement platforms that allow the readers to experience content anytime, anywhere, always. Under the umbrella are titles which cater to different audience segments and interests. Among them are CDN Digital (formerly Cebu Daily News, which was acquired in 2019), Bandera (acquired in 2019), Lifestyle.INQ, POP, Esports, US & Canada, and the Hinge Inquirer titles (acquired The company continues with its mission to bring credible news and information to Filipinos in and around the world through its award-winning brand of journalism.

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