Collections Assistant

2 weeks ago

Makati City, National Capital Region, Philippines Cartrack SEA Full time

Join a Global Leader in Smart Mobility as our next Collections Assistant

We are a world-leading smart mobility SaaS company with 2,000,000+ subscribers across 23 countries—and we're still growing fast. Our teams are collaborative, vibrant, and future-focused, and every team member is empowered to influence the business with ideas that drive innovation, efficiency, and real impact.

We're looking for a Collections Assistant who's excited to grow their career in a dynamic, tech-driven environment.

What You'll Do

As a key member of our Collections team, you will help ensure the health of our receivables by:

  • Strategically organizing your daily worklist based on outstanding receivables, customer risk levels, payment history, and overall customer value
  • Analyzing accounts receivable data to determine collection priorities
  • Reconciling transactions, accounts, and customer records
  • Handling dispute cases professionally and finding solutions that work for both the customer and the company
  • Monitoring collection status and maintaining up-to-date account information
Managing overdue accounts through timely follow-ups via calls and emails
  • Resolving billing issues quickly to support cash flow and minimize delinquency, including preparing credit memos and other adjustments
  • Maintaining polite, assertive communication to collect outstanding receivables
  • Following up on past-due invoices and confirming payment details with customers

What You'll Bring

  • A degree in Accounting, Business Administration, or any related field

  • Strong discipline in following standard procedures and maintaining accurate records

  • At least 1 year of experience in Collections, Accounts Receivable, or Finance

  • Excellent communication and problem-solving skills
  • Ability to work onsite in Makati City, Philippines

Why Join Us?

  • Be part of a global industry leader transforming the future of smart mobility

  • Work with a passionate team that values growth, collaboration, and innovation

  • Make a direct impact in a fast-moving SaaS environment

Apply Now

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