Rollout Governance Lead

6 hours ago

Taguig, National Capital Region, Philippines White Cloak Technologies Full time ₱300,000 - ₱420,000 per year


ROLES & RESPONSIBILITIES

  • Process Mapping and Analysis. Creating detailed maps of current processes to identify inefficiencies and areas for improvement.
  • Collaboration with Stakeholders. Engaging with various departments to gather insights, understand user requirements, and ensure alignment with business objectives.
  • Implementation of Improvements. Recommending and facilitating process improvements and ensuring their successful adoption.
  • Documentation and Reporting. Maintaining thorough documentation of processes and changes, including developing reports on performance metrics.
  • Data Monitoring and Evaluation. Analyzing data related to process performance to assess effectiveness and inform decision-making.
  • Training and Support. Providing training to staff on new processes and tools, ensuring smooth transitions and continued improvements.

QUALIFICATIONS, COMPETENCIES & SKILLS

  • 0 to 2 years in business/process analysis roles, ideally within fintech, payments, or financial services
  • Proven experience in operationalizing products or services integration
  • Experience with BPM tools (e.g., Lucidchart, Visio, Signavio, )
  • Experience with the following tools is preferred
    JIRA / Confluence
    Excel / Google Sheets
    Workflow Automation platforms (UIPath)
  • Strong understanding of regulatory and compliance impacts on operations
  • Process mapping & improvement methodologies (Lean, Six Sigma preferred at least Yellow Belt)
  • Analytical and structured problem-solving
  • Effective communication and stakeholder management
  • Comfortable working in high-growth, dynamic environments

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