Call Center Agent

12 hours ago

Mandaluyong City, National Capital Region, Philippines Sapient Global Services Full time ₱170,000 - ₱250,000 per year

One-day hiring process Earn up to 25k monthly Sapient is seeking dedicated Call Center Agents to join our Retail Account Representative Team This is for urgent hiring. Apply now

Responsibilities:

  • Handle customer inquiries and transactions related to retail products or services
  • Process customer orders accurately and efficiently
  • Resolve customer issues and escalate complex issues as needed
  • Meet performance targets for productivity, quality, and customer satisfaction
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with team members and other stakeholders to improve customer service processes

Qualifications:

  • High school diploma or equivalent
  • Good communication and interpersonal skills
  • Excellent problem-solving and decision-making abilities
  • Ability to thrive in a fast-paced and dynamic environment

Benefits:

  • HMO.
  • Night Differential Pay.
  • Rice Allowance.
  • Paid Leaves.
  • Free Medical Insurance upon regularization
  • Insurance Coverage starting Day 1.
  • Government-mandated benefits.
  • 13th Month Pay.

BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let's talk about how we can help you. Apply today

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php17, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Paid training

Work Location: In person

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