Call Center Agent

5 days ago

Makati City, National Capital Region, Philippines ConnectUs Marketing Solutions Inc. Full time ₱144,000 - ₱204,000 per year
Be part of a passionate team and create opportunities
CALL CENTER AGENT (OUTBOUND) Starting salary package for Probationary: PHP 14, ,000 per month + 10% night differential per month. Starting salary for Freelance Setup: Up to PHP 17, % night differential per month. (Please apply only if the salary offer meets your expectations). *Option to choose between Probationary and Freelance Set up.

Job Description:
  • Outbound calls for surveys, lead generation, event invitation, and/or sales.
  • Inbound calls to resolve customer queries or close leads/sales.
  • Data entry to update customer relationship management (CRM) software.
  • Respond to emails.
  • Create reports using Microsoft Office and Google Drive.
  • Meet the service level agreements set forth.
  • Perform other duties as assigned.

Qualifications:
  • Excellent English communication skills.
  • Typing Speed: at least 40WPM.
  • Ability to work under pressure.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Customer orientation and the ability to adapt and respond to different types of personalities.
  • Intelligent.

MUST HAVE the following equipment:
  • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM.
  • Os: Windows 10 or higher (macOS equivalent is allowed).
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB-type headset with noise-cancelling feature.
  • Internet connection: Wired connection; minimum of at least 30 Mbps.
  • Software: Microsoft Office & PDF reader, Anydesk, GDrive, Discord.

So, why join us:
  • Permanent work-from-home.
  • Full-Time and Long-Term Employment.
  • Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives (except for a Freelance contract).
  • Salary will be based on: Skills, Attitude, Performance, and Attendance.
  • Opportunity for regularization and promotion.
  • US and Canadian clients.
  • Shift: Graveyard Monday to Friday.
  • Scholarship program duration: 5 to 8 days.

WE LOOK FORWARD TO WORKING WITH YOU

About ConnectUs Marketing Solutions Inc.:

WHO WE ARE?
ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here.

CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines SUNRISE SEARCH & SUPPORT INC Full time ₱900,000 - ₱1,200,000 per year

    About the roleAre you a talented and customer-focused Call Center Agent looking to join a dynamic and fast-paced team? SUNRISE SEARCH & SUPPORT INC' is seeking an outstanding Call Center Agent to handle a variety of inbound and outbound calls for our blended account. This full-time role is based in Makati City Metro Manila and offers excellent opportunities...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines MedGrocer Full time ₱800,000 - ₱1,200,000 per year

    MedGrocer's digitally-enabled wellness and population health programs, telehealth and medical services, and onsite medical staff work with hundreds of pharma companies and employers to improve the physical and mental health of over one million Filipinos every year.Here at MedGrocer, you will contribute to innovative healthcare solutions that enhance...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines InLife Health Care Full time ₱120,000 - ₱200,000 per year

    The Call Center Agent is involved in the operations of the Call Center Department of iCare which operates 24/7 to ensure that iCare members availing of the medical benefits are assisted accordingly to contribute to employee engagement, and retention in proportion but not limited to the medical needs of the company and covered companies and individuals.JOB...

  • Call Center Agent

    2 weeks ago

    Makati City, National Capital Region, Philippines cosmetigroup int'l corp. Full time ₱20,000 - ₱22,000 per year

    CALL CENTER AGENT – EARN UP TO 30K/MONTH WITH INCENTIVESLocation: Makati | Full-Time | Start ASAPWhat You'll Do:Handle inbound & outbound calls with professionalism and empathyListen to customer needs and provide real, helpful solutionsGuide users through troubleshooting or service/product navigationPromote exciting new products, services &...

  • Call Center Agent

    5 days ago

    Makati City, National Capital Region, Philippines Loop Contact Solutions, Inc. Full time ₱15,000 - ₱30,000 per year

    We are looking for enthusiastic and goal-driven Call Center Sales Agents to join our growing team in Makati. If you have a passion for sales, great communication skills, and the drive to succeed — we want you on our teamQualifications:At least 6 months of sales or upselling experienceGood English communication skills (verbal & written)Willing to work...

  • Call Center Agent

    4 days ago

    Makati City, National Capital Region, Philippines iCrescendo INC. Full time ₱28,000 per year

    WE'RE HIRING: Call Center Agent – OPEN FOR NEWBIES & TENUREDOCTOBER CLASS (ALL VIRTUAL PROCESS)Location: Pasig, Eastwood, Mandaluyong, Pasay & Quezon CityUp to 28,000 Salary Offer + Sign On BonusPlus Incentives & 20% Night Differential1-Day Hiring Process1 Assessment (With helpful tips provided)Virtual Application Process AvailableWith or without BPO...

  • Call Center Agent

    5 days ago

    Quezon City, National Capital Region, Philippines Neksjob UPA Full time ₱15,000 - ₱30,000 per year

    Neksjob UPA is hiring a Full time Call Center Agent role in Diliman, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Call Center Agent

    7 days ago

    Quezon City, National Capital Region, Philippines SAGILITY BRIDGETOWNE Full time ₱144,000 - ₱360,000 per year

    SAGILITY BRIDGETOWNE is hiring a Full time Call Center Agent role in Quezon City, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱20,000 per month

  • Call Center Agent

    5 days ago

    Quezon City, National Capital Region, Philippines Neksjob bridgetowne Full time ₱104,000 - ₱130,878 per year

    Neksjob bridgetowne is hiring a Full time Call Center Agent role in QC, NCR. Apply now to be part of our team.Job summary:Flexible hours availableQualifications:6 months of call center experienceHigh School or Senior High School graduateBasic computer proficiencyStrong verbal and written communication skillsBenefits:-Competitive salary with bonuses and...

  • Call Center Agent

    2 weeks ago

    Quezon City, National Capital Region, Philippines Clu Forwarding Services Full time ₱360,000 per year

    Call Center AgentsVirtual Application Process | Onsite Work SetupAre you ready to jumpstart your career in a dynamic BPO environment? We're hiring Call Center Agents with sales experience Apply now and get the opportunity to earn up to Php29,000 per monthQualifications:At least 6 months BPO sales experience (required)High school graduate or higherWilling to...