UI/UX Designer

Job Highlights:

• Purposeful and meaningful work
• Great work culture and set of corporate values
• Be a part of a global team that enables charitable giving

Work Environment:

• Ideally, the workday would run from roughly 2200 – 0200 to maximize the overlap with European and US Eastern Time work hours.
• Ability to communicate and exchange information, collect, compile, and prepare work documents, and set up and maintain work files.
• Willingness to work at least 4 hours per day; ability to handle pressure during peak periods during the year, availability to handle issues outside of normal working hours.

Responsibilities:

1. User Research & Persona Development -

Conduct and support user research efforts, including interviews, surveys, and data analysis—to understand user behavior and develop user personas.
2. Customer Journey Mapping -
Create customer journey maps and experience flows that visualize end-to-end user interactions, identifying key pain points and opportunities.
3. Usability Testing & Validation -
Plan, conduct, and analyze usability testing across product features and prototypes. Use findings to iterate on designs.
4. Prototyping & Wireframing -
Create wireframes, mockups, and interactive prototypes using tools such as Figma or Adobe XD to visualize and communicate design ideas.
5. Cross-Functional Collaboration -
Collaborate closely with product managers, product owners, developers, QA, and other stakeholders throughout the product development lifecycle.
6. Design Systems & UI Standards -
Contribute to and maintain a shared design system, ensuring consistency across UI components and patterns.
7. Responsive, Scalable & Accessible Design -
Design for responsiveness across devices and ensure accessibility compliance

Job Summary

The
Part-Time UI/UX Designer
will support the
GivingSpace 2.0 initiative
by designing intuitive, accessible, and visually cohesive digital experiences aligned with TrustBridge Global's brand and mission. This includes, but is not limited to:

UI/UX Design Development

• Create low- to mid-fidelity wireframes for key user journeys
• Develop high-fidelity Figma prototypes with light interactivity for demonstration.
• Conduct user research and usability testing to inform and validate design decisions.
• Create journey maps, personas, and experience flows to represent real user needs.

Visual Design & Brand Integration

• Ensure all designs adhere to TrustBridge Global's Brand Guidelines and maintain cohesion with the TrustBridge Global website.
• Apply a mobile-first and responsive design approach across all deliverables.
• Maintain and evolve the UI design system to support product consistency and scalability.

Collaboration & Iteration

• Gather and analyze insights from network member interviews and team discussions to refine user flows.
• Collaborate closely with the Network Relations Team, GivingSpace Brand Specialist, and Benevatech Product Team to align on priorities and validate design assumptions.
• Participate in weekly design check-ins and sprint reviews to ensure progress and alignment.
• Continuously iterate on designs based on usability data and stakeholder feedback.

Quality Assurance & Testing

• Work with developers to clarify design specifications and ensure accurate implementation.
• Test and review completed pages post-development to confirm alignment with approved designs and intended user experience.
• Provide structured feedback and recommendations based on usability testing results.

Design System & Handoff

• Contribute to the development or refinement of a Figma-based design system, ensuring reusable components and consistent design patterns.
• Prepare detailed handoff documentation for developers, including style guides, responsive specifications, and interaction notes.
• Maintain reference documentation for UI elements and design standards.

Qualifications (Education, Training, Experience):

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field.
• 5-6 years of professional experience in a UI/UX design role, with a strong focus on usability, research, and interaction design
• Proven experience working in Agile/SCRUM environments and collaborating closely with cross-functional teams throughout the product lifecycle
• Strong proficiency with prototyping and design tools such as Figma, Adobe XD, or InVision
• Experience using wireframing and mapping tools such as Lucidchart, Balsamiq, or Miro
• Demonstrated ability to plan and conduct usability testing, analyze results, and iterate designs accordingly
• Experience creating interactive prototypes, journey maps, user personas, and flows
• Understanding of responsive and accessible design standards, with experience designing mobile and desktop interfaces
• Experience working directly with Product Managers, Product Owners, Developers, and QA teams to deliver and refine user-centric features.

Knowledge, Skills, Abilities, and Personal Characteristics:

• Hands-on experience with usability testing (moderated and unmoderated).
• Strong understanding of user-centered design and design thinking principles.
• Proficiency in tools like Figma and Lucidchart.
• Ability to create wireframes, prototypes, journey maps, and user flows.
• Knowledge of responsive design and accessibility standards.
• Comfortable working in Agile/SCRUM teams and participating in sprint ceremonies.
• Excellent communication and collaboration skills with cross-functional teams.
• Detail-oriented with strong problem-solving and visual design skills.
• Self-motivated, adaptable, and able to handle multiple projects in a dynamic environment.